Hello, 

Problem: Ventiles open by Netro successfully (by schedule or manually. But after the run time the Ventiles do not close. The only option i have is the switch off the Netro. Than the ventiles close. 

Ventilttest successfully done (see screenshot)

Whats wrong? 

This skill needs an urgent update.  There is no way to have Alexa water unless it is all zones or 1 zone at a time.  Have written 3 different watering programs for my 16 zones as not all zones require watering on same day or times etc...however, unlike the Orbit BHyve for example, you cannot have Alexa water Program A for example...so no manual watering of any program via Alexa unless all 16 zones or 1 at a time!  Asking Alexa to water means ALL zones which is not desirable for so many customers.  And my regular 6 zones that require watering at different times is painful by one zone at a time via Alexa.  Smart Watering has proved unreliable with my soil and plant type so not to be trusted and now unused by me. Why on earth can it not be updated to allow for a program to run via Alexa like all the other wifi controllers that are Alexa enabled?  Purchased this only for Alexa capabilities so horribly disappointed.  And why on earth can one not save a manual program WITHOUT a start time?  If it needs a start time it is not manual!  I know there is the Backup program for loosing wifi.  But at this stage it is hard to understand why something so basic in an Alexa Skill like running a program (for specific zones only) has not already been implemented.  Have emailed customer support regarding this several days ago and as yet no response.  Please advise of a way around this.  Help would be appreciated, kind regards

How do I synch my pixie without having to wait for the scheduled time?

Hi there

also calling from Spain. Since today my Netro device is not connecting to the cloud. Re-assigning to WIFI via the APP is not working.

In my network + configurations nothing has changed.

Can you check maybe log file on your side?

Serial No of the device is cc50e34a7616

Strangely my Netro hubs are working.

UPDATE: reconnecting with an Android app + device worked like a charme. BUT if I start watering manually the watering is not starting, status is showing "communicating" for ages also after restarting devices many times.

My Netro control does not conect to internet. I think is broken. Do you know if there is any technical support in Spain to repair it?

Thank you

Netro Support Team,

Where do I find the calendar view?    Is it the schedule icon on the bottom of the home screen?

I simply want to view when my sprinklers will run in the future when using "smart watering", "level: advanced".

I find that trying to find answers to questions when I am limited to community postings is cumbersome.   A good detailed manual would be very beneficial.

John Kollehner

Houston, Texas

Hi,

I can't set ICARPI46 (or any) WU station ID as my weather provider, there is a bug?

Bonjour ,

Je ne peux pas installer mon capteur de plante parce que lors de l’installation je ne peux pas choisir la France l’application ne reconnaît que les états Unis. 

Comment faire ? 

Merci de votre réponse. 

Yoann 

I have a v1 Whisperer that’s almost 3 years old. The temp readings are now showing up as over 800 degrees.  I’ve tried to reset it and it’s still reporting the same.  Perhaps another ‘harder’ reset?  Software update?  Out am I just going to need to buy a new one?

Hi, I woke up twice this week to see that Netro has launched unscheduled manual run for one hour in the middle of the night.

How to make this stop???

Hi, I woke up twice this week to see that Netro has launched unscheduled manual run for one hour in the middle of the night.

How to make this stop???

How do I check if my pixie one is still in warranty?

My scheduled watering starts at 7AM. Since we had rains for the past two days, the API apparently senses the moistures in the soil and stops watering as scheduled.  Today I monitired Netro showing zone-1 was ON. I looked outside and didn't see the zone watering!  I then went to the basement and listened for water flowing in the pipies. No noise!

I concluded that NETRO still shows scheduled watering, but the vales to all Zones are shutoff!!!?  This is a sofware bug and needs to be fixed?!

How do I set system so that it does not water between the hours of 10 pm and 8 am?

How do I set system so that it does not water between the hours of 10 pm and 8 am?

Why is there no cycle soak settings in these controllers. Also what about anti water hamer setting?  

Will the hub continue to run the watering schedule when there is no internet service? I am watering at a remote location where internet service is spotty, and I am not always there.

Hello there,

I'm making use of Netro API to:

• Update the soil moisture of my zone in order to get precise and updated data
• Update past-1-day, current and 5-day forecast

API calls works, but I get weird values for the zone: I put 38% as humidity and I see a 23% in the app, if I send 100% then I get 70%. How this works? There are some kind of calculations that take in account historical data? (I have a Whisperer sensor I've stopped using since it give quite random data).

As I've seen even meteo information change humidity value of the zone. 

Thanks 

Le previsioni del tempo sono completamente sbagliate, quindi non si può usare in modalità risparmio acqua, addirittura o segna che piove sempre anche quando non piove per una settimana o proprio le date sono completamente sbagliate. A qualcuno funziona correttamente? Grazie

Rained hatd in my area but the moisture level is still in the teen, is there a way I can change my zones to 100% moisture?