More filters

Contrôler problem

Alain Turcotte
Updated at 2025-06-06 09:41:00 UTC 
My app on my phone say that the zone is on watering but when i look outside nothing is happening !!!
View: 742   Answer: 2

Dropped wifi (2.4 Gz)

C Hill
Updated at 2025-06-06 02:10:45 UTC 
Help for my controller dropping the wifi weekly?  I have to unplug the controller to reset and wifi works.  When on vacation my controller can't be unplugged so is there a fix or work around ?
View: 724   Answer: 1

Alexa with two Pizie

Stefano Giorgi
Updated at 2025-06-03 16:11:11 UTC 
I can't connect both of my two Pixie devices to Alexa — I can only control one.
How can I fix this issue?

Thank you.


View: 867   Answer: 1

Water consumption

cwo
Updated at 2025-06-01 19:51:34 UTC 
I have a digital water metering in my house from my water supplier. So know the exact amount of water that ist running for all zones If netro ist running and watering the Garden. Unfortenately i can Not find an Option, to Tell netro how much water in qm per hour is running for wach zone. IT would be great If that could be implementated to have an exact number of qm water that ist uswd for watering each zone. So gar I know netro gives only an wstamated number of water used for wach zone, depwnding in size of watering area and Type of watering equipment.
View: 887   Answer: 1

Whisperer 2 Dead

ducati1198804
Updated at 2025-05-27 23:06:05 UTC 
Topic: General
Anyone else have problems with whisperer/whisperer 2? The ones I have just seem to stop working out the blue.  The current problem unit is a whisperer 2 which was sent to replace a broken whisperer.  It comes on, lights up, and shows 100% charged when plugged into a usb power source.  As soon as I unhook the power source it stops working, and oower button does nothing.
View: 1021   Answer: 2

How do I change schedule

George S
Updated at 2025-05-27 21:37:14 UTC 
How do I change and save schedule? 
View: 950   Answer: 1

New Sprite Owner

Bryant Bustamante
Updated at 2025-05-26 22:46:01 UTC 

I have installed a new Sprite - however, I have 3 common wires but only two slots - and only one wire fits in each slot...


View: 1122   Answer: 1

Overview with multiple controllers

Mikael Hammarin
Updated at 2025-05-26 17:18:52 UTC 

Hi

Suggestion:

It would be great if it was possible to have a better overview in the Netro app when using multiple controllers. 

For instance, we have 2x Spike 6 zone controllers and 1x Pixie in our setup and it's currently tricky to have a overview over all zones scheduled in these controllers without switching back and forth between them. If only Schedule tab would list all our zones setup in all our controllers :-)


View: 974   Answer: 1

Battery Issue - Netro Stream

K L
Updated at 2025-05-25 03:09:56 UTC 
Topic: General

Dear Fellows,

I will be away for over a month and want to confirm the best practices to ensure my Netro Stream batter operates reliably throughout this period. Could you provide tailored recommendations based on my device’s current configuration and usage?

Device Details:

  • Hardware : Netro Stream 1.0
  • Firmware: 1.0.0


Please advise on any critical steps I might have overlooked. I aim to finalize my plans.

Thank you for your assistance!

Best regards,
Kelvin



View: 992   Answer: 1

Refurbished netro controller

drylake
Updated at 2025-05-23 23:37:47 UTC 
Can I send my controller in to get it repaired? 
View: 975   Answer: 1

overwatering

Alfonso Olias Sanz
Updated at 2025-05-20 12:55:43 UTC 

Hi there I use the netro smart feature and the whisperer. 

The smart schedule for zone 5 watered 28 minutes at 5am and the sensor measured 99% humidity.  Then it watered again at 6am... which is obviously a waste of water as the zone is already 100% humid. So it look like when the program starts it does not take into account the humidity again until the next run for that zone. 

For zone 5 I am using regular mode. Not the Deep or EPA. 

I also have the condition that 

- Sensor to report every hour

- skip watering if above 60%

- Sensor firmware 2.0.1

View: 1149   Answer: 2

Smart Zones are random

Dave H
Updated at 2025-05-19 15:27:46 UTC 

Sprite-12

I want to utilize automated rain delay feature.

If I have my 11 zones enabled for Smart Zone watering, the zones will water in a random order.

I need them to remaian in order 1-11. I cannot yet find a readon why.

Not much fun sitting on my lawn when a zone unexpectedly turns on.

If I use a manual program, then the rain delay feature cannot be used.

Is there a way to enable an automated rain delay in a manual program?

and/or

run the zones in an order when utilizing the Smart Zones?

And yes, most of my zones have the same environment settings

View: 1164   Answer: 1

Request for Replacement Battery for Netro Device PIXIE

Minh Thu Nguyen
Updated at 2025-05-19 08:42:52 UTC 
Topic: General

Dear Netro Support Team,

I hope this message finds you well.

I am writing to inquire about purchasing a replacement battery for my Netro device, which has recently stopped working due to battery failure. Could you please provide information on how I can order a replacement, including the price, availability, and shipping options?

The model I am using is PIXE, and I would appreciate any assistance or recommendations you can provide.

Thank you for your support, and I look forward to your response.

Best regards,

Minh Thu, Nguyen

View: 1140   Answer: 1

Transformer replacement

zoompj@gmail.com
Updated at 2025-05-18 18:43:54 UTC 
Topic: General

I’m sure my transformer is not working.

I have Netro 6

Please help

View: 1107   Answer: 1

Whisper Gen 2 update firmware

Phil Middleton
Updated at 2025-05-16 14:28:46 UTC 
I have 3 Whisper gen 2 sensors 2 have firmware 3.1.1 and one has firmware 3.1.5. How do I update the firmware on these devices?
View: 1141   Answer: 1

Spark- How many Whisper Gen 2 devices?

Kirk Davis
Updated at 2025-05-16 12:40:39 UTC 
Topic: General
I would like to add a GEN 2 whisper to my Spark system because I cannot seem to rely on any of my three weather stations to provide accurate rainfall. I obviously don’t want to rely on a single sensor to determine the moisture level in my entire lawn, so can I add multiple to a zone and have Netro average it per zone? 
View: 1103   Answer: 1

Add more sensor to my Pixie white

Paolo S
Updated at 2025-05-15 20:41:08 UTC 
How can I do?
View: 1157   Answer: 1

How does programs and smart watering coexist

Panda88
Updated at 2025-05-15 18:20:45 UTC 

Hi 

I have some basic programs to water.  At the same time smartwater is enabled on zones?  

It seems the programs run - but smart water does not control the duration 

Is there a way to specify when watering evens should start but let the smart water control duration?


View: 1124   Answer: 1

Google Home Assistant

Eric Jonsson
Updated at 2025-04-19 07:46:16 UTC 

Hello, I use Google Home Assistance for all my appliances in my smart home.

Is there any way to connect my Netro Spark 16 to my Intelligent home control, or any else like SmartThings etc etc?

Eric

View: 1296   Answer: 1

24 hrs

Eric Jonsson
Updated at 2025-04-19 08:19:24 UTC 
Hello, Here on Europe we use 24 hrs instead of 12 hrs pm/am, where can I change to 24hrs in the Netro App, also it shows wrongly morning instead of evening according to  program 
View: 1304   Answer: 1