I have one sensor that is controlling 5 zones, in the last few months it has rained for several days and the humidity recorded has always been 100%. For three weeks however it has not rained anymore and the soil has started to dry out and so has the garden, because the sensor continues to report 100% humidity skipping the irrigation cycle. How can I unlock the sensor humidity reading?

Why do my zones only activate for 2 seconds?

Hello, I have 5 sprite-type irrigation controller units installed. In one of them, the irrigation stops after approximately 14 seconds on all channels, although it still appears as watering in the status. We have measured the electrical resistance and it is normal.

Salve, quanto deve risultare l’umidità del terreno in giardino? Il sensore mi indica sempre tra i 96 e 97%. 

Please

I have had smart cotroller netro for 3 years. Never problems! 

Now i d like to buy z1 pixie with hub! But is it essential the hub for smart controlling? And if yes the hub has to be connected by lan to the router? 

Need to change the rainfall for the prior day, how do I do it? 

Could you please advise me on how to determine the specific requirements of my rose bush? While I have access to the data, I find it challenging to apply it without knowing the ideal conditions for my particular rose.

Thank you for your help.

Hi, 

I have some concerne about the time range. I set the Smart schedule to water just from 5am to 10am. But the Smart program seems to override this control. How can i ensure it would be respected? 

Perché nonostante l umidità rilevata dal sensore sia superiore alla soglia impostata, la centralina programma delle irrigazioni?

I have a Netto controller 12 

It starts the water pump but not opening any valve 

When I Launch the program , it stop after few minutes…

I don’t know why ?

I cannot activate my PIXIE-Z1 to water, it is with brand new batteries, it says 100%, it is online and app and webpage react as all is fine and watering, but unfortunately nothing happens with the device. It works if I push twice the button on the device.

What could the issue be?

Thank you in advance

Hello,

After the winter only one of my three sensors shows in the app.  (Twisty Baby Locust).  The other two do not, and when trying to add back in the app errors out as they are already associated with my account....how do I find them and get them back?  I have charges both to ensure good power, and waited multiple day for them to sync, but still missing.

Thanks

Dan

Hello,

Zone 4 out of my nine zones will only run when I manually  turn the  controller valve  in the box in the ground, and not from my metro sprite app. I tried removing and inserting the zone 4 wire in the Netro slot , but still no luck . All the other zones will run from the app except zone 4. Please help.

Hi,

My Whisperer 1 doesn’t show any signs of life after two weeks in bright sunlight.

I’m pretty sure the battery or charging circuit is dead after no use for over a year.

Do you offer a repair service or replacement battery?

Regards,

Andy Fiore

I have 2 zone in full sun with hydrangea and Japanese maples. I need to increase the length of watering time on the automatic watering cycle and the frequency

Hello,

I get this error only on a couple of zones.  See the attached photo. As you can see the zone "misc" shows error.  Any ideas 

Good morning,

I have my netro sprite with green light showing connected.

Nonetheless, when executing the programs it shows "connection problems". When I try to run the programs manually, it keeps "connecting..." but does not open the valves so that it waters.

I have removed and reset the connection with the network, it becomes green again, but it still not work.

I have also reviewed the electrical connections on the valves, and they are ok.

I have also tested opening the valves manually, they open and water normally.

the only problem is when executing electronically... it keeps "connecting...." and does nothing.

Thanks for your support!

Question in subject title

Dark mode and font size (especially a problem with charts) are two things that were going to be addressed a few years ago. Could I please get a current status on when dark mode will be available and when font size, or at least the ability to zoom the app screen will be available? Turning on the Apple magnifier, or having to take a screenshot and then zoom that so that you can read data is very inconvenient.