More filters

Seeding my lawn this week... How do I adjust the "New Plant" option for consistent watering?

Jonathan B.
Updated at 2025-10-20 22:59:45 UTC 

Hi... since it's still fairly warm outside, I'd like to have the Zone water every 2 hrs for about 3 minutes just to keep the ground moisture up.

I'm not clear on how to do this?  Anyone?

View: 2006   Answer: 1

Zone flexibility

Mike R
Updated at 2025-10-29 01:20:50 UTC 
I have a hill that was terraced and replanted. I was told to run the circuit twice a day for 15 minutes for a month. Drip lines. Seems like my system doesn’t have that flexibility. Am i correct?
View: 1906   Answer: 1

API broken?

Tortfeaser
Updated at 2025-11-21 04:58:13 UTC 
Hi, I can get my Netro controller info using:

curl -v https://api.netrohome.com/npa/v2/info.json?key=MYAPIKEY

(where MYAPIKEY is a key from the user account page)

but when I try to update soil moisture data with:

curl -X POST -H "Accept: application/json" -H 'Content-Type:application/json' -d '{"key":"MYAPIKEY","moisture":100}' "https://api.netrohome.com/npa/v2/set_moisture.json"

I get an error about an invalid key:

{"status":"ERROR","meta":{"time":"2025-11-21T04:54:56","tid":"1763700896_KpmY","version":"2.0","token_limit":0,"token_remaining":0,"last_active":"2025-11-21T04:54:56","token_reset":"2025-11-22T00:00:00"},"errors":[{"code":1,"message":"Invalid key: ","params":{}}]}

What's going on?

View: 10929   Answer: 1

Cannot add pixie z1

John R
Updated at 2025-12-09 02:23:46 UTC 
I cannot add my pixie z1 to the app because pixie z1 is not shown as an option. I have the hub connected. 
View: 1618   Answer: 1

Watering on wrong day

keller3987
Updated at 2025-12-09 15:39:44 UTC 
I have programmed my Netro to skip Tuesday’s but the controller waters anyway. How do I stop this?
View: 1347   Answer: 1

The average temperature for a day is insufficient to calculate correct watering.

Richard
Updated at 2025-12-17 07:17:57 UTC 
When I have Whisperers, the system appears to calculate the average over the day about 4 degrees higher than for zones without Whisperers.

It seems that, even though the weather data is available throughout the day, that zones without sensors only use the forecast high and low.


This is insufficient to correctly adjust for the amount of watering required.


For example, today is 7 degrees C up to 36.

Whisperer zones average the temp at 26C while non-Whisperer zone calculate the average at 22C.


On these extremely hot days, the non-whisperer zones are under-watering much more than the Whisperer zones.


Also note that even the zones with Whisperers always under-water and needs custom programs or manual intervention.


This finally explains to me why zones are always under-watered.


Can the system please use multiple day readings for non-Whisperer zones and PLEASE provide more watering?

View: 1410   Answer: 2

aut watering triggered when Wisperer is out of power

Eric Jonsson
Updated at 2026-01-08 12:02:58 UTC 

Hello,

I have 2 Whisperer for automatic regularion of my watering.

They work normally work perfekt but when the bad weather prevents charging for o longer period they go to sleep/closes down.

Then my Netro thinks the soil is dry 0% humidity and aut starts my watering eventhough the soil is 90%.

I have ti disable the Netro to stop watering until the Whispering is charged.

Since I do not get any warning that the Wispering power is too low the aut watering can go on and on wasting my water and flooding my garden!

View: 1340   Answer: 1

Support email- No reply

Kirk Davis
Updated at 2026-02-21 16:06:19 UTC 
Could you please ask Support to reply to my emails? The subject line of them is,"Whisperer 2 bad solar panel"
View: 713   Answer: 2

Any way for user to open and replace battery in Whisperer 2?

ducati1198804
Updated at 2026-04-09 02:24:02 UTC 
Any way for end user to open and replace battery on a whisperer 2?  It is out of warranty.  
View: 20   Answer: 0

Pixie se desconecta

Lino
Updated at 2026-03-22 19:30:16 UTC 

Por qué se desconecta después de unos minutos mi unidad Pixie si tiene batería?
View: 401   Answer: 1

Drip

Tim P
Updated at 2026-03-22 18:23:10 UTC 
All the zones work except I do not have any water coming out of the drip heads
View: 359   Answer: 1

Drip

Tim P
Updated at 2026-03-22 18:03:51 UTC 
All the zones work except I do not have any water coming out of the drip heads
View: 359   Answer: 1

Drip

Tim P
Updated at 2026-03-22 18:03:43 UTC 
All the zones work except I do not have any water coming out of the drip heads
View: 355   Answer: 1

Adding a 2nd system

Jayden Lockley
Updated at 2026-03-21 07:03:33 UTC 

I currently have a Netro Sprite system set up on a bore, I'm only using 9 stations currently but I can't easily add any more stations/wiring to this system. 

I can easily access the wiring where I would like to add more stations, am I able to pick up the earth and pump start wires, and add a 2nd sprite or spark controller there? 


Or has anyone got any ideas of how I can add more stations without running more wiring back to the master controller?

Thanks

View: 483   Answer: 1

Seeding mode

John Sirois
Updated at 2026-03-15 04:23:37 UTC 

Is there any way to get a mode for a zone  that keeps grass seed wet enough to germinate? 


View: 452   Answer: 1

Valve finder - feature request

Monkeyzu
Updated at 2026-03-12 08:20:45 UTC 

Hi,

Any chance of adding a valve/solenoid finder feature? This would work similar to products like Chatterbox. The selected station for valve finding would switch the valve on and off quickly so that the rattle/chatter sound it makes can be used to find it. The main valve could be left closed.

Thanks

View: 496   Answer: 1

New whisperer

Jean Paul Lasserre
Updated at 2026-03-03 08:20:29 UTC 

Bought a new whisperer as an old one is no longer working.

REMARK : WHILE I LIVE IN A TEMPERATE AREA NONE OF MY WHISPERERS LASTS MORE THAN 26 MONTHS WHICH IS SURPRISING AS IT IS NOT SUPPOSED TO BE A CONSUMABLE.

Clicked as required first blinking blue light then blinking white light.

Went to sensors and see the dead old one, the working one but do not see the newly bought one.

Do not see either a + sign to add a new one.

What should I do ?

View: 538   Answer: 1

Metro Sprite6 watering notifications on iPhone

RKR Home
Updated at 2026-03-03 03:32:35 UTC 
Hi I bought and installed a Netro Sprite6 watering controller about a year ago. Would really appreciate having notifications enabled for all watering activities. I had a good look through the app features and can’t find anyway to enable it. Could someone help please?
View: 534   Answer: 1

Keeps wartering in snowy weather. Why?

Tuan Phan
Updated at 2026-01-25 18:28:34 UTC 
My system keeps watering despite the fact that it is winter with snowy conditions. It schedule to follow city city restrictions. Why?
View: 984   Answer: 1

Skip watering based on soil moisture (Pixie + Whisperer)

cpline
Updated at 2026-02-02 17:04:38 UTC 
Hello! I would like to set up my system to skip watering if soil moisture reads above a certain threshold. I have the Whisperer and the Pixie, so would like the Whisperer to communicate with the Pixie, so the Pixie skips watering if soil moisture is high enough. Is this possible? Thanks for your help. 
View: 939   Answer: 1