System went offline at 2 in the morning and I can’t get any response. Checked the outlet and it’s working. Tried to reset. Unplugged and plugged back in. Help!

Hi, I am just about to sell our house and with it the Netro Retic system. How do I change the owner email? I’ve tried it in the app but it keeps failing 🙁 

Thanks,

Andrew

Hi, I am just about to sell our house and with it the Netro Retic system. How do I change the owner email? I’ve tried it in the app but it keeps failing 🙁 

Thanks,

Andrew

I have a Flume on my master water meter.

Is anyone familiar with any integration between Sprite/Spark and Flume?

Thinking of scenarios like:

If Flume water is already in use heavily (can be defined) then delay watering

Logic between Flume and either Metro to help with faulty valve / leak detection based on water (augmenting Spark's*)

If Flume detects water is shut off, don't run any Netro programs

* I read in Wency's reply at (https://netrohome.com/en/forum/posts/3479/show_question) that 

"The faulty valve detection relies on monitoring the voltage and current of the water valve's operational state. As for measuring the volume of water consumed, it's a consideration for future developments."

.

I live in Conroe, TX and I cannot get the manual operation to come on. I’m supposed to water every 2 weeks during the winter months if I have not had rain. No rain in over 2 weeks so I need to turn it on. I do not have anything programmed right now. Any suggestions?

Hi,

I have a Netro Pixie  and I was wondering if it's safe to leave it outside in the garden during the winter. The temperatures here in North of Italy can drop as low as -5°C (23°F).

Is it okay for the unit to handle these conditions, or would it be better to move it indoors to avoid any potential damage? In any case is not expected to perform any watering activity until Spring time.

Thanks in advance for your advice!

Hello

My system has 5 solenoids.  All worked fine until recently.  One will turn on and off manually.  

However in smart timer it turns in but not off.  

How can I confirm if a app set up issue or a hardware issue with solenoid itself.  

Nath

How does the Spark test the valves?

I want to connect a 24V input sensor on the spark outlet channels to switch 2 knx connect valves in different location. Cabling to those valves is to long for 24V. 
The valve testing always says that there is not current and switch it off --> Do i need a resistor on the outlet to simulate a valve? If yes, which value should the resistor have?

Thanks,

Peter

Hello,

I had to change my google password and now I lost all my datas from my last installation in my Netro system.

What can I do to find it again. Must I install everything new?

Who can help me?

Thank's

Konrad

Hi,

I have 4 zones and a master valve. When I run any of the zones, they won't shut off when the timer runs out. If I switch the AC power off, then the valve will shut. I have checked the valve and it has no issue with opening and closing except when the sprite is running it. I tested cables for continuity, and I have tried swapping cables with no change. My ac power pack is AC 24v.

This issue affects each of the valves but only when controlled via the sprite. The valves are fully operational otherwise.

Hoping for a fix, otherwise will return to Amazon under warranty and get another brand.

I changed the sprinkler head on zone 5 after installing the new controller. All zones work but 5. I can run it manually. It won’t work on smart watering.

Why is connection lost with my cover on. But when I take it off it then reconnects? My lawn once again looks like crap because this thing glitches out.

My Netro controller is about three years old. I recently changed my Wi-Fi router about two months ago.  I repaired the controller with the new Wi-Fi, all seemed to work for a few days. Then the controller started cycling on and off of Wi-Fi. There are windows of several minutes that I can communicate with the controller, then windows of several hours when I cannot.  The light on the controller is solid for about 20 seconds, then three slow blinks, solid for 20 seconds, then three slow blanks, this pattern continues indefinitely. I have repaired the controller to WiFi several times. I have unplugged and then plugged the controller back in multiple times. Nothing seems to resolve the issue. It’s frustrating when I’m changing sprinkler heads and have to wait several hours to try a manual run to test the new heads. Has anyone else experience this and more importantly solved this issue? Thanks for the help!

Seems like my system has a mind of its own.  It'll water on time for a few weeks then stop then water again. 

I cannot get the system to set up our county water restriction schedule. It is Wed and Saturday up to 10am in morning and after 6 pm at night. I would really like to run each zone once in the morning and once at night!  Any suggestions before I get fined $200.00?

Hi,

I can't set ITREVI107 station ID ,of weather underground,as my weather provider,  for sprite 6

Thank you

Alex

My terminal 1 is not working anymore. How can I troubleshoot?

Smart watering has taken over my system. It waters on the wrong days at the wrong times. I have tried and tried to reprogram it with no success. I have asked for support from Netro at least 10 times and they have no support. Can someone please help me and tell me how to program the stupid smart system? It waters my plants three days in a row and then doesn’t water it for four days. My grass is dying. My plants are dying. Everything is dying because Netro has zero support. They don’t even have helpful videos on YouTube someone please help.

Hi! 

How can I share the Nero application of my watering control system with my gardener?

Thanks

deleting plant sensor??