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Password

Ignacio Sánchez
Updated at 2025-09-26 11:38:52 UTC 
Way Netro had changed my user password?
View: 4015   Answer: 1

Total water volume restriction

Kyle Giacomini
Updated at 2025-10-08 13:12:52 UTC 
I'm curious if there is a way to restrict or cap the calculated volume of water used daily for smart watering schedules. For example, my well produces about 3500 gallons a day or close to 4.5 CCF. I have a storage tank where the water is stored. Is there any logic that can be added to the smart watering calculation or scheduling to account for a daily water volume budget? 
View: 3463   Answer: 2

Problem: Spark 16 controller stuck on "in communication"

Corrado
Updated at 2025-10-08 13:48:10 UTC 

I'm experiencing a serious issue with my Netro Spark 16 controller. It connects correctly to Wi-Fi and appears online in the app, but when I try to start irrigation manually, the app just stays on "in communication" and nothing happens.


The problemm is with the 4g Vodafone/HoMobile provider as yout mentioned in https://netrohome.com/en/forum/posts/4052


I have already asked several time the update for the device, but nobody reply me

i wrote also to Netro support email: support@netrohome.com  --> nobody reply me.


What should i do to have this update?


Please



View: 3231   Answer: 1

End of Season Shut down

Jayme Buhlman
Updated at 2025-10-10 17:59:16 UTC 
Topic: General
Hi, it’s the end of our watering season where I live, the city just shut off the water for the year. Any guidance on what to do in the app to have the system off for until spring?  

Is it a good idea to unplug it for the season or no?
View: 3677   Answer: 1

L irrigazione non parte

Marco Michelini
Updated at 2025-10-11 15:55:45 UTC 

Hi, dopo aver collegato tutto, ho provato a fare un test manuale ma non parte l irrigazione.


Sapete aiutarmi?

Grazie

View: 3369   Answer: 1

App crash

Nick
Updated at 2025-10-12 20:41:50 UTC 
The app crashea when I click on a zone on Google pixel 8a. I had to configure them with another phone. Already tried to reinstall the app and clear cache
View: 3498   Answer: 1

Wind preference for drippers

Troy Robertson
Updated at 2025-10-17 06:46:57 UTC 

Hey,

Is it possible to individually choose preferences for wind speed on a zone by zone basis? I've got some zones that are connected to sprayers which I would like to keep on a wind speed cutout and but most zones are on drippers which I would like to water independent of the wind speed.

View: 3400   Answer: 1

Seeding my lawn this week... How do I adjust the "New Plant" option for consistent watering?

Jonathan B.
Updated at 2025-10-20 22:59:45 UTC 

Hi... since it's still fairly warm outside, I'd like to have the Zone water every 2 hrs for about 3 minutes just to keep the ground moisture up.

I'm not clear on how to do this?  Anyone?

View: 3427   Answer: 1

Zone flexibility

Mike R
Updated at 2025-10-29 01:20:50 UTC 
I have a hill that was terraced and replanted. I was told to run the circuit twice a day for 15 minutes for a month. Drip lines. Seems like my system doesn’t have that flexibility. Am i correct?
View: 3286   Answer: 1

API broken?

Tortfeaser
Updated at 2025-11-21 04:58:13 UTC 
Hi, I can get my Netro controller info using:

curl -v https://api.netrohome.com/npa/v2/info.json?key=MYAPIKEY

(where MYAPIKEY is a key from the user account page)

but when I try to update soil moisture data with:

curl -X POST -H "Accept: application/json" -H 'Content-Type:application/json' -d '{"key":"MYAPIKEY","moisture":100}' "https://api.netrohome.com/npa/v2/set_moisture.json"

I get an error about an invalid key:

{"status":"ERROR","meta":{"time":"2025-11-21T04:54:56","tid":"1763700896_KpmY","version":"2.0","token_limit":0,"token_remaining":0,"last_active":"2025-11-21T04:54:56","token_reset":"2025-11-22T00:00:00"},"errors":[{"code":1,"message":"Invalid key: ","params":{}}]}

What's going on?

View: 15181   Answer: 1

Cannot add pixie z1

John R
Updated at 2025-12-09 02:23:46 UTC 
I cannot add my pixie z1 to the app because pixie z1 is not shown as an option. I have the hub connected. 
View: 2951   Answer: 1

Adding a 2nd system

Jayden Lockley
Updated at 2026-03-21 07:03:33 UTC 

I currently have a Netro Sprite system set up on a bore, I'm only using 9 stations currently but I can't easily add any more stations/wiring to this system. 

I can easily access the wiring where I would like to add more stations, am I able to pick up the earth and pump start wires, and add a 2nd sprite or spark controller there? 


Or has anyone got any ideas of how I can add more stations without running more wiring back to the master controller?

Thanks

View: 2589   Answer: 1

Support email- No reply

Kirk Davis
Updated at 2026-02-21 16:06:19 UTC 
Could you please ask Support to reply to my emails? The subject line of them is,"Whisperer 2 bad solar panel"
View: 2686   Answer: 2

Metro Sprite6 watering notifications on iPhone

RKR Home
Updated at 2026-03-03 03:32:35 UTC 
Hi I bought and installed a Netro Sprite6 watering controller about a year ago. Would really appreciate having notifications enabled for all watering activities. I had a good look through the app features and can’t find anyway to enable it. Could someone help please?
View: 2527   Answer: 1

New whisperer

Jean Paul Lasserre
Updated at 2026-03-03 08:20:29 UTC 

Bought a new whisperer as an old one is no longer working.

REMARK : WHILE I LIVE IN A TEMPERATE AREA NONE OF MY WHISPERERS LASTS MORE THAN 26 MONTHS WHICH IS SURPRISING AS IT IS NOT SUPPOSED TO BE A CONSUMABLE.

Clicked as required first blinking blue light then blinking white light.

Went to sensors and see the dead old one, the working one but do not see the newly bought one.

Do not see either a + sign to add a new one.

What should I do ?

View: 2527   Answer: 1

Valve finder - feature request

Monkeyzu
Updated at 2026-03-12 08:20:45 UTC 

Hi,

Any chance of adding a valve/solenoid finder feature? This would work similar to products like Chatterbox. The selected station for valve finding would switch the valve on and off quickly so that the rattle/chatter sound it makes can be used to find it. The main valve could be left closed.

Thanks

View: 2431   Answer: 1

Seeding mode

John Sirois
Updated at 2026-03-15 04:23:37 UTC 

Is there any way to get a mode for a zone  that keeps grass seed wet enough to germinate? 


View: 2444   Answer: 1

Drip

Tim P
Updated at 2026-03-22 18:23:10 UTC 
All the zones work except I do not have any water coming out of the drip heads
View: 2281   Answer: 1

Combine 2 zones

Alexis Demosthenous
Updated at 2026-04-07 03:33:14 UTC 

Hello everyone,


For my lawn i have 2 watering zones, is there a way to "force" schedule to combine those 2 zones to always follow each other? I dont want to water half my lawn on Monday and the other half on Thursday. 


Thank you

View: 2202   Answer: 2

Pixie se desconecta

Lino
Updated at 2026-03-22 19:30:16 UTC 

Por qué se desconecta después de unos minutos mi unidad Pixie si tiene batería?
View: 2376   Answer: 1