hello, 

I don't know why, since today my Netro smart system show temperatures in F° and I'm in France.

usualy it works well in Celsius, i've restart the system (shutdown out of power), change weather channel, not solved...

I try to change country or Zip Code but the system doesn't let you to do it on smartphone and PC.

Please help!

Hi

How do I do a factory reset on my Netro Whisperer?

as the state / province is changed because Madrid is specified instead of Catania, consequently the weather is incorrect.

This device is becoming a nightmare.

I bought 2 of these last week and they are unable to reconnect when my router drop connection some times. 

I continue to reset and restore everything each time I have a disconnection because both my devices are unable to reconnect. 

Probably I have to send back them to the seller or please give me a real resolution

I need to water my garden not spend hours and hours about this non smart device

Thank you

Hi,

I found netro home app in google home and add with my account to my home. When I click on it I can only start and stop netro without control on which zone I want to do this action. I suppose that it will go in order through the zones. Could be possible to add a zone control on this action? 

Thanks for your support.

Mine is less of a question and more of a request. I would like notifications from the app that tells me when the Sprite has started watering or has skipped a watering. After setting up my Sprite this weekend, it skipped the first watering for low temps, but I had no idea of that. Also, I run my sprinklers in the early morning and it would be much easier to read the notification that it did water than have to go into the app and check it manually. This is the only thing I will miss after switching from a Rachio controller, otherwise it is everything I need.

I understand you don't want to spam us with notifications, but you could add a "Notifications" tab in the settings page where we could choose the notifications we want to receive. I would at least like the choice.

I was having difficulty getting a leakproof seal when attaching my Smart Hose Faucet Timer (Pixie-1) to my new faucet. I finally was able to tighten it tight enough not to leak, but after a week, it broke and popped off. It is probably under warranty, but is there somewhere I can buy a new connector and repair it myself?

Hello,

Using restrictions I discovered that I can only specify when NOT TO WATER but in my specific case I want to tell the system to water in between a certain time range.

Then I had to set up a restriction between 00:00 and START TIME

and add an other restriction between END TIME and 23:59

this was very tricky and not flexible.

It would be nice to have (in restriction page) a drop down menu to choose if specified timelapse is to water or not to water. 

Imagine if I want to specify the irrigation days and not the NOT IRRIGATED DAYS..could be very annoying.

I had to specify irrigation time range because I need solar power to irrigate and  I want to irrigate during most productive hours (I know that the best would be irrigate at early morning but also this is a money saving strategy). And probably I have to monthly move that range. 

Then please check if it s possible to upgrade it.

Thank you for your support

Hello,

When I set up not to water when wind (daily peak) is higher than a certain set value it seems that Netro will not water during all the day even if in many hours that limit value is not reached.

In my idea Netro should not water only during hours in which wind is higher than the limit value.

Look at my location wind forecast for today - from DARKSKY. During the day there is a great variation in wind speed.

 

for example today wind load of 10 km/h is reached only between 12:00 pm and 17:00 pm..then the system could water in differents hours outside that time range

then if i set wind limit at 10 km/h the Netro app should check if during allowed irrigation time range (or programmed) the  hourly speed limit is reached, not the daily wind speed limit. And in case shift the irrigation time to an hour in which hourly wind speed is lower than the limit.

Could be useful to be able to choose between set daily wind peak or hourly wind speed as limit.

thank you

Is there a maximum distance I can place the whisperer(s) in the garden. Largest distance it should cover is approx. 30 mtrs.

The sprite probably will be placed inside.

Just got a Pixie. I downloaded both Netro and Netro Home for Alexa. Both work, but should one be disabled? 

The Netro app seems a bit simpler to use (but still clunky). By contrast, Alexa asks if I want to open the Nextro Home app every time I give a command.

Ideally the commands would be simplified, but at least I can get it to work.

Jeffry  

Hi!

I have the following problem for several days, whisperer stopped calculating moisture. It shows 0% always, for 3 days already. I have tried to restart it, change its place. Soil is extra wet, but it still shows 0%. Other parameters like sunlight and temeperature are working fine. What should i do?

Since wifi uses a fair amount of regular power, I assume the Pixie cannot be kept connected to the Internet or remain online for long periods of time. Yet the instructions and website don't seem to offer much guidance, and if so, I have not been able to find it.

So I experimented. I set the Keep Connected option to 9 am to 7:30 pm for Thursday. Seems the battery went dead in a day. 

I gather the Keep Connected option is limited. If so, any guidance would be appreciated. I did find it concerning that neither the Netro app nor the experimental web app showed the rapid deterioration in battery power.

Ideally users would have the option to set multiple blocks for Keep Connected. For example, I would like the Pixie to stay online from 7 am to 8 am and then again from 6 pm to 7 pm. Is that something that's in the works? I know most customers might not need such an option, but for some such as myself it would be useful.

I also imagine there is some kind of obstacle to the device sending out a WAKE UP command when a user wants to connect. Such as feature would obviously be great.

The particulars: 

The Netro app said I had 82% power at the start of Thursday. The app also said I had 82% power as of Friday morning (data appeared frozen in retrospect).

 

On Friday afternoon, the app suddenly told me it was zero power (while the experimental web app told me it was at 84% power and then 9% power on Fri afternoon). The app went from showing itself to be ONLINE, as it should, to NEXT SYNC. No warning or anything or the app showing a gradual depletion of power.

What is the difference between Forecast vs Expectation? Is the 0.2 threshold the total amount of rain for the entire day or per hour?

I have a lot of mixed zones and am trying to decide what to categorize them as for smart watering. I have a zone that is an in ground avocado tree, grass, to avocado trees in large wooden containers and also, believe it or not, pumpinks. What setting should I use?

When I am in the Netro-Community through the App and I click on an answer to a question, there is no way to get back to where I was before I clicked on the answer.  Using the browser web site to do the same thing, I can use the browser back button.

My pixie is leaking between the hose coupling and the unit (so screws on and seals and leaks between the seal and the main unit). Any ideas? Or is the unit defective?

I need to install the Netro Sprite in a tool shed covered by tiles and closed only on three sides that I have in the garden (L 2mt, W 1.5mt, H 1.8mt).

I would like to know if, to protect it from humidity, dust and insects, I can install it in a box like this:

https://www.amazon.com/Fielect-Transparent-Switchboard-Distribution-115x90x50mm/dp/B07ZR2HN5B/ref=sr_1_17?dchild=1&keywords=transparent%2BDistribution%2Bbox&qid=1587458726&rnid=2941120011&s=hi&sr=1-17&th=1

and if this box can decrease the reception of the wifi signal.

Thank you,

Hello!

In Netro app, Settings=>Preferences=>Scheduling I have told my Netro Sprite to use the time frame 18.00-21.00 (6 PM- 9 PM).

But when I look in Schedule it says it's going to start watering 06.00 (6 AM). Something is wrong here?