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Solenoid does not switch off

Nath Moyes
Updated at 2024-11-15 00:49:20 UTC 

Hello


My system has 5 solenoids.  All worked fine until recently.  One will turn on and off manually.  


However in smart timer it turns in but not off.  


How can I confirm if a app set up issue or a hardware issue with solenoid itself.  


Nath

View: 152   Answer: 1

Netro Spark valve testing

Peter Strohmayer
Updated at 2024-11-14 13:49:20 UTC 
How does the Spark test the valves?


I want to connect a 24V input sensor on the spark outlet channels to switch 2 knx connect valves in different location. Cabling to those valves is to long for 24V. 
The valve testing always says that there is not current and switch it off --> Do i need a resistor on the outlet to simulate a valve? If yes, which value should the resistor have?


Thanks,

Peter

View: 154   Answer: 1

Konrad

berlin
Updated at 2024-11-10 09:36:28 UTC 

Hello,

I had to change my google password and now I lost all my datas from my last installation in my Netro system.

What can I do to find it again. Must I install everything new?

Who can help me?


Thank's

Konrad

View: 216   Answer: 1

Zone won't shut off.

shoo.shoo
Updated at 2024-11-10 05:55:43 UTC 

Hi,


I have 4 zones and a master valve. When I run any of the zones, they won't shut off when the timer runs out. If I switch the AC power off, then the valve will shut. I have checked the valve and it has no issue with opening and closing except when the sprite is running it. I tested cables for continuity, and I have tried swapping cables with no change. My ac power pack is AC 24v.


This issue affects each of the valves but only when controlled via the sprite. The valves are fully operational otherwise.


Hoping for a fix, otherwise will return to Amazon under warranty and get another brand.

View: 192   Answer: 1

Zine will not run

TJ Woods
Updated at 2024-10-27 14:40:45 UTC 
I changed the sprinkler head on zone 5 after installing the new controller. All zones work but 5. I can run it manually. It won’t work on smart watering.
View: 375   Answer: 1

Conrtoler

John Zuzula
Updated at 2024-10-19 23:45:24 UTC 
Why is connection lost with my cover on. But when I take it off it then reconnects? My lawn once again looks like crap because this thing glitches out.
View: 342   Answer: 1

Sprite controller cycles on and off wifi

BrettEnyart
Updated at 2024-10-13 18:02:06 UTC 
My Netro controller is about three years old. I recently changed my Wi-Fi router about two months ago.  I repaired the controller with the new Wi-Fi, all seemed to work for a few days. Then the controller started cycling on and off of Wi-Fi. There are windows of several minutes that I can communicate with the controller, then windows of several hours when I cannot.  The light on the controller is solid for about 20 seconds, then three slow blinks, solid for 20 seconds, then three slow blanks, this pattern continues indefinitely. I have repaired the controller to WiFi several times. I have unplugged and then plugged the controller back in multiple times. Nothing seems to resolve the issue. It’s frustrating when I’m changing sprinkler heads and have to wait several hours to try a manual run to test the new heads. Has anyone else experience this and more importantly solved this issue? Thanks for the help!
View: 443   Answer: 1

Random intermittently watering

12330barryknoll
Updated at 2024-10-10 01:51:03 UTC 
Seems like my system has a mind of its own.  It'll water on time for a few weeks then stop then water again. 
View: 437   Answer: 1

Water restriction schedule problem

Carolyn Simmons
Updated at 2024-10-08 00:12:28 UTC 
Topic: General
I cannot get the system to set up our county water restriction schedule. It is Wed and Saturday up to 10am in morning and after 6 pm at night. I would really like to run each zone once in the morning and once at night!  Any suggestions before I get fined $200.00?
View: 480   Answer: 1

Set up weather underground

Giovannini Alex
Updated at 2024-10-05 18:35:32 UTC 

Hi,


I can't set ITREVI107 station ID ,of weather underground,as my weather provider,  for sprite 6


Thank you


Alex

View: 422   Answer: 1

Sprite wont connect to your internet so I can move forward

cjulian
Updated at 2024-10-05 18:05:09 UTC 

My controller has been out almost a month. I have factory reset, short reset uninstalled app, and unplugged it. No matter what I do, i cannot get past the connect to netro wifi step. I need to blow out my sprinklers and I cannot get my device to work to manually run them. It will say its connected and do the spinning wait thing, then suddenly tell me to connect to the netro internet again. When I go to do it again it says no internet connection. Please help me. I sent an email from my email as the registered user (husband) is deployed in the middle east. Please look for an email from "kimbo__@" 


Thanks!

View: 420   Answer: 1

Manual mode without delay

Phil Houghton
Updated at 2024-10-04 23:27:59 UTC 
How do I get a manual run without having a delay. Manual should be manual in my opinion. No added delays from his knows where. Please can anyone help?
View: 413   Answer: 1

1 zone not watering

cowlo@xtra.co.nz
Updated at 2024-10-01 01:41:13 UTC 

I have a Sprite which has 5 working zones which are all connected to smart watering, 4 to sections of the lawn and 1 for the garden.  The lawn zones all water automatically but the garden zone only waters manually.  All zones have been set to water automatically via smart watering.

What could be the possible cause of this please.

View: 481   Answer: 1

How do I?

Rockhead413
Updated at 2024-10-01 00:08:51 UTC 

Help! How do I set up my controller to a connect to my new router?


Vincent Devlahovich 

805-813-1216

Loyal customer

View: 446   Answer: 1

Schedules

jonathansalina
Updated at 2024-09-28 11:11:52 UTC 
Am I able to create a schedule for new seed that allows me to add 2 watering times (1 in the AM and 1 in the PM)? Right now I had the create 2 separate schedules. 
View: 528   Answer: 1

Zone 1 not watering

11807GFT
Updated at 2024-09-24 23:25:59 UTC 
I have 6 zones and all but zone 1 run.  I start running manually and app says watering but nothing.  I checked the wires, none loose.  It will run randomly but I’m getting really frustrated.  
View: 579   Answer: 1

Kickstarters for Lapland, the Smart Garden Light

Netro Inc
Updated at 2024-09-19 03:30:21 UTC 

We are so excited to introduce our new product line, Lapland, the Smart Garden Lightening System. We have spent almost a year designing and developing the first model, Lapland S1, the Wi-Fi-connected Spotlight and now it is almost ready to meet the users. 




For more information about Lapland, please visit Lapland Spot Light | Multi-color outdoor spotlight (netrohome.com), email to info@netrohome.com or simply leave a message/comment below and we will send you a promotion code for the first 100 buyers.

View: 7552   Comment: 2

Whisperer says: Sensor XXXX already in your account

Thomas Murphy
Updated at 2024-09-18 12:39:46 UTC 
Hello there!

I'm really hoping you can help me. I bought two Whisperer 2s.


I configured the first one (called Roses 1) and it works perfectly.

I configured the second one (called Office Pot Plant) and it went through the configuration fine but then doesn't appear in my app in the Sensors section (Roses 1 appears, but Office Pot Plant doesn't). 

I tried to configure it again and it told me that the name Office Pot Plant was already taken, but it doesnt show anywhere.

I tried a factory reset on the Whisperer which worked but when I tried to configure it, it gave me the error "ERROR: Sensor XXXX already in your account".  

I've looked at my account on the web and it only shows Roses 1.
So I can't add the device because it says it's there already, and I can't delete it because it doesn't appear!

Please can anyone you help? I wrote to Support yesterday (from the email for this account) but I'm hoping someone has a DIY fix for this?

Thank you so much!
View: 577   Answer: 1

Sensor

Kathleen Hamilton
Updated at 2024-09-11 19:43:50 UTC 
I have six sensors but use only 3 which are 1, 3 and 4; however, I am having problems with sensors 4.
View: 721   Answer: 1

Smart watering not working

Carolyn Seyfried
Updated at 2024-09-10 16:17:51 UTC 
My sensor shows the moisture way above where I have my watering adjustment set to not water, but it is still watering. What am I doing wrong?
View: 690   Answer: 1