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Netro delivery

buggs
Updated at 2023-12-16 23:16:36 UTC 

I ordered 2x Netro units late October, waiting delivery in Australia, I am glad to see some posts from people having had theirs delivered. Seeing the Netro go on sale heavily advertised up to the Black Friday sale, I cannot help but wonder if the rest of the world market is treated differently to the US customers.

One unit for my daughter’s November birthday and another for Christmas. Looks like an empty sock this year. 

In Australia orders are handled in the order they are received.


I have emailed support but they only respond, they are not initiating updates. They say I will soon get a tracking number but I don’t even get that. Soon it will be the holiday season so hope for a refund of my October payment.


If J could I would give my experience a one star, but the website does not have the capability of showing me what other people are experiencing.


Regards 

A very frustrated Australian customer 

View: 1486   Answer: 1

Pixie & Wisper 2 - How to get them to connect?

Mark Smith
Updated at 2023-12-08 08:15:08 UTC 
I have purchased 3x Wisper 2s and 3x Pixies as well as a Spark. I want to set the watering frequency based on information from the Whispers. In the app, it has a sensor field, but it's not selected. I can't find any instructions on getting them to work together. I opened a ticket with support 2 days ago but no response. 
View: 1708   Answer: 2

Home Assistant integration

Homestead One
Updated at 2023-12-01 14:54:03 UTC 

Hi guys, 

Is it possible to integrate nestro smart sprinkler to home assistant? 

Thx!


View: 1552   Answer: 1

Spark not working

Mick Faulks
Updated at 2023-11-26 07:04:12 UTC 
My Spark will no longer turn on any zones the app says that the zone is turned on but there is no activity. The front panel shows no zone number or time. It also won’t water from the front panel.
View: 1535   Answer: 1

Clicking off before scheduled time

paul hewitt
Updated at 2023-11-24 01:07:07 UTC 
Hi

This morning my retic was coming on the usual schedule but I noticed that it seemed to only be on for a few minutes instead of the set 30 mins.

The system said it was watering but it had turned off. I set a station manually for 10 minutes and after approx 4.5 mins it clicked off at the controller but the app said it was still running. I tried another station and it has the same issue ie it is set to run for 30 mins but clicks off after 4.5 mins but the app says it is still watering. I then waited for the next scheduled station to turn on at 8.50am and it clicked on as usual but after approx 5 mins it clicked off but app said it is still running.

I reinstalled the app and that didn't work so then did a hard reset but I still have the same problem.

I can't figure out why the controller is clicking off but the app says it is still watering.

Any ideas?

Regards

Paul
View: 1682   Answer: 1

Meaning of Pie-Chart Illustration in Sensor Graph

Mark
Updated at 2023-11-16 08:54:15 UTC 

Hi there, Ive noticed that some of the pie-slices in the moisture/temperature/lux graphs from my Whisperer Plant Sensors are heavily coloured (darker) and some are lightly coloured (lighter). Is this supposed to indicate something? 


I suspected that maybe the difference in colour reflects upload as either live (or cached), but I double checked and they all have >50% wifi connection strength and report regularly...

View: 1619   Answer: 1

Sprinklers Watering right after rain day

Scott Flanigan
Updated at 2023-11-10 17:04:48 UTC 
The Netro system seems to not be monitoring the weather as it use to
View: 1676   Answer: 2

Smart watering

Chasp
Updated at 2023-11-09 00:44:11 UTC 
Topic: General
Why is my smart watering system now watering at night when my time is set for early morning?
View: 1800   Answer: 1

Home Assistant Netro integration

Jose Lao
Updated at 2023-11-07 13:27:20 UTC 

Hi new HOME ASSISTANT integration of Netro. install it using HACS.


thanks to the developer kcofoni!!


View: 22965   Comment: 1

Introducing Stream, Netro's Smart Indoor Watering System

Netro Inc
Updated at 2023-11-07 06:10:16 UTC 
Topic: General


The Next-gen Indoor Watering System

Stream is Netro's first indoor watering product. It is specially designed to perform accurate drip irrigation for your potted plants. Stream is packed with many advanced hardware technologies including low-noise pumps, hall-effect flow sensors and long-range WiFi connection. It fits seamlessly into the Netro Eco-system and works with the Netro app.


Stream is now released for pre-order. Learn more at netrohome.com/en/shop/products/stream





View: 1937   Comment: 0

Put Sprite in "paused" mode in winter

Netro Support
Updated at 2023-11-07 06:09:05 UTC 

Put Sprite in "paused" mode in winter 


To put Sprite in "paused" mode in winter, you will have winterize your system. First you will have to blow out the sprinkler. You can look at this video to find some useful information. 

https://www.youtube.com/watch?v=s3YRbJYmvgA&t=99s


This video mentioned that you will have to turn on the sprinkler, so you can use the instant manual run feature in the home page to manually start watering for each zone to make sure all the water is out of system.


Then you should put Sprite in "paused" mode just in case some one (for example the kids) accidentally starts a manually run from the app. To put Sprite in "paused" mode, you can go to the Home page->"Enabled". 






View: 5593   Comment: 1

PROGRAMS. "NOTES" FIELD

Javier NM
Updated at 2023-11-02 07:49:07 UTC 

I am using Netro software with a Sprite-6 controller. After some moths use I am delighted with the system. The tools it provides help me a lot controlling my garden, with good results. Congratulations. Normaly I use three out of my four zones in Smart (advanced) mode, and the fourth one in Smart (Basic).

I would be useful if we could have a field (name it "Notes" or similar) so that we could enter useful information about the use of each individual program (for example, "I reduced frecuency to alternate days after Oct 15th", or other information. 

Not having that field causes useful feedback not to be available when managing programs.

Thank you.


View: 1628   Answer: 1

Can’t Stop it from watering

Greg Jones
Updated at 2023-11-01 10:42:22 UTC 
Topic: General
I have turned the enabled switch off, skipped the day’s schedule and it has watered the last 3 days.  What am I doing wrong? It has said ‘next run not scheduled’ for 3 days but keeps on watering.
View: 1818   Answer: 1

Time Shift and Sprite-6

Javier NM
Updated at 2023-10-29 10:26:02 UTC 
Topic: General
Is Netro software affected in any degree by changes in official time (summer to wnter time and viceversa)? Thank you.
View: 1741   Answer: 1

Why did the schedule run went it’s raining

Scott Flanigan
Updated at 2023-10-26 19:00:19 UTC 
Why did my system run while we are having constant rain and flood alerts 
View: 1600   Answer: 1

More than one valve at the same time

MB
Updated at 2023-10-25 13:02:52 UTC 
Topic: General
Is it possible to turn on more than one valve at the same time? 

How can I do that?
View: 1793   Answer: 1

Good results

R C
Updated at 2023-10-24 18:55:29 UTC 
View: 2337   Comment: 2

The app is full of useless things

MB
Updated at 2023-10-19 17:08:43 UTC 

MAKE IT SIMPLE AND FAST!


- not possible to run multiple valve at the same time

- app and webapp full of useless things such as the BIG clock in the schedule attached

- interface full of too many things. I dont care about smart watering. why my screen should be full of that?

- setting full of useless things.

- apps should be fast and simple, if you focus on professionals. If you focus on housewives is another story.

- example of ewelink

- not possible to run all the time you want. max 60 minutes. Edit program full of things again. 

- under zone there should be the possibility to add the schedule. why you are making an extra menu?? Zone 1 --> prog1 -->start h8.00; finish h.10:00

View: 1753   Answer: 1

Terrible product?

Andrew Martin
Updated at 2023-10-16 14:26:31 UTC 

Three hours to setup 


Is this any good or just return now?


Does it keep causing problems?

View: 1730   Answer: 2

Sprite 12 Controller Problem

John LaRocca
Updated at 2023-10-14 01:42:23 UTC 

Controller light is off and displays Offline status. Rebooted router resulting in WiFI connections elsewhere in my house and to my other devices except for the Sprite controller. Repowered Sprite controller and also did a reset— same status with no light and Offline status. Help!

View: 1503   Answer: 1