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My password

Cliff Howatd
Updated at 2026-05-11 14:08:56 UTC 
Topic: General
My password keeps dropping, and I have to re-enter the password every time I want to use my phone to access programs.
View: 26   Answer: 1

New feature request

Alfonso Olias Sanz
Updated at 2026-05-10 19:34:04 UTC 
It would be nice to receive an alert when the whisperers are running out of battery 
View: 41   Answer: 1

programs - status sign

Lee Hill
Updated at 2026-05-08 06:45:32 UTC 

Developers, can you add some indication to list of programs to see which is enabled, which is not?

Instead of going into each and scroll to the very bottom to check 'enabled'.

I think of either being grayed out or adding a sign, whatever simplest may work.

thank you

View: 113   Answer: 1

programs - reordering

Lee Hill
Updated at 2026-05-08 06:40:14 UTC 

can anyone help how to reorder programs?

When edit turned on, I just cannot grab marks to the right to pull up or down. So what is that sign for (like > =)?

Mark on left at each program is to delete. That's okay.

View: 118   Answer: 1

Notifications sur Android

Cyrille ROBINET
Updated at 2026-05-03 16:14:14 UTC 

Bonjour,


Je n'arrive pas à faire fonctionner les notifications sur mon téléphone Android.

J'aimerais avoir de l'aide.


Merci 

View: 211   Answer: 1

Feature Request / Setup Assistance: Apply Rain Skip to User Programs without Smart Scheduling

Alessandro Zannini
Updated at 2026-05-01 16:47:43 UTC 

Hello Netro Support Team,

I am a user of the Netro system and I need assistance with my zone configuration.

Currently, I have a specific zone (named "Goccia") set up with a User Program (fixed days and fixed minutes). I do not want the Netro AI to change my watering duration or frequency.

However, I want the system to automatically skip my fixed program if it rains or if rain is predicted.

In my app settings for this zone, I see that "Smart Zone" is currently Disabled. My questions are:

1. If I enable "Smart Zone", will it overwrite my manual minutes and days, or will it only apply the "Rain Skip" feature to my existing User Program?

2. How can I ensure that the system follows my fixed schedule strictly, but still uses weather data to skip cycles during rain?

I want my manual program to be "Weather-aware" without becoming "AI-controlled".

Thank you for your help.

Best regards,


View: 305   Answer: 1

Whisper Gen 2 update firmware

Phil Middleton
Updated at 2025-05-16 14:28:46 UTC 
I have 3 Whisper gen 2 sensors 2 have firmware 3.1.1 and one has firmware 3.1.5. How do I update the firmware on these devices?
View: 5411   Answer: 1

Dropped wifi (2.4 Gz)

C Hill
Updated at 2025-06-06 02:10:45 UTC 
Help for my controller dropping the wifi weekly?  I have to unplug the controller to reset and wifi works.  When on vacation my controller can't be unplugged so is there a fix or work around ?
View: 4404   Answer: 1

Alexa with two Pizie

Stefano Giorgi
Updated at 2025-06-03 16:11:11 UTC 
I can't connect both of my two Pixie devices to Alexa — I can only control one.
How can I fix this issue?

Thank you.


View: 5359   Answer: 1

Water consumption

cwo
Updated at 2025-06-01 19:51:34 UTC 
I have a digital water metering in my house from my water supplier. So know the exact amount of water that ist running for all zones If netro ist running and watering the Garden. Unfortenately i can Not find an Option, to Tell netro how much water in qm per hour is running for wach zone. IT would be great If that could be implementated to have an exact number of qm water that ist uswd for watering each zone. So gar I know netro gives only an wstamated number of water used for wach zone, depwnding in size of watering area and Type of watering equipment.
View: 5929   Answer: 1

Whisperer 2 Dead

ducati1198804
Updated at 2025-05-27 23:06:05 UTC 
Topic: General
Anyone else have problems with whisperer/whisperer 2? The ones I have just seem to stop working out the blue.  The current problem unit is a whisperer 2 which was sent to replace a broken whisperer.  It comes on, lights up, and shows 100% charged when plugged into a usb power source.  As soon as I unhook the power source it stops working, and oower button does nothing.
View: 7165   Answer: 2

How do I change schedule

George S
Updated at 2025-05-27 21:37:14 UTC 
How do I change and save schedule? 
View: 5300   Answer: 1

New Sprite Owner

Bryant Bustamante
Updated at 2025-05-26 22:46:01 UTC 

I have installed a new Sprite - however, I have 3 common wires but only two slots - and only one wire fits in each slot...


View: 6935   Answer: 1

Overview with multiple controllers

Mikael Hammarin
Updated at 2025-05-26 17:18:52 UTC 

Hi

Suggestion:

It would be great if it was possible to have a better overview in the Netro app when using multiple controllers. 

For instance, we have 2x Spike 6 zone controllers and 1x Pixie in our setup and it's currently tricky to have a overview over all zones scheduled in these controllers without switching back and forth between them. If only Schedule tab would list all our zones setup in all our controllers :-)


View: 6679   Answer: 1

Battery Issue - Netro Stream

K L
Updated at 2025-05-25 03:09:56 UTC 
Topic: General

Dear Fellows,

I will be away for over a month and want to confirm the best practices to ensure my Netro Stream batter operates reliably throughout this period. Could you provide tailored recommendations based on my device’s current configuration and usage?

Device Details:

  • Hardware : Netro Stream 1.0
  • Firmware: 1.0.0


Please advise on any critical steps I might have overlooked. I aim to finalize my plans.

Thank you for your assistance!

Best regards,
Kelvin



View: 6977   Answer: 1

Refurbished netro controller

drylake
Updated at 2025-05-23 23:37:47 UTC 
Can I send my controller in to get it repaired? 
View: 6169   Answer: 1

overwatering

Alfonso Olias Sanz
Updated at 2025-05-20 12:55:43 UTC 

Hi there I use the netro smart feature and the whisperer. 

The smart schedule for zone 5 watered 28 minutes at 5am and the sensor measured 99% humidity.  Then it watered again at 6am... which is obviously a waste of water as the zone is already 100% humid. So it look like when the program starts it does not take into account the humidity again until the next run for that zone. 

For zone 5 I am using regular mode. Not the Deep or EPA. 

I also have the condition that 

- Sensor to report every hour

- skip watering if above 60%

- Sensor firmware 2.0.1

View: 6752   Answer: 2

Whisperer 2 temperature?

Brett Rabe
Updated at 2025-05-09 19:07:46 UTC 

My whisperer-2, installed ~36 hours ago, is consistently reporting a temp about 10F hotter than reality.


Thoughts?

View: 6751   Answer: 1

How does programs and smart watering coexist

Panda88
Updated at 2025-05-15 18:20:45 UTC 

Hi 

I have some basic programs to water.  At the same time smartwater is enabled on zones?  

It seems the programs run - but smart water does not control the duration 

Is there a way to specify when watering evens should start but let the smart water control duration?


View: 6517   Answer: 1

Will not connect

Rick VanHooser
Updated at 2025-05-10 16:15:01 UTC 
Having problems getting it to connect to wifi?  Trying everything I can think of? Help???
View: 6545   Answer: 2