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Wind preference for drippers

Troy Robertson
Updated at 2025-10-17 06:46:57 UTC 

Hey,

Is it possible to individually choose preferences for wind speed on a zone by zone basis? I've got some zones that are connected to sprayers which I would like to keep on a wind speed cutout and but most zones are on drippers which I would like to water independent of the wind speed.

View: 2102   Answer: 1

App crash

Nick
Updated at 2025-10-12 20:41:50 UTC 
The app crashea when I click on a zone on Google pixel 8a. I had to configure them with another phone. Already tried to reinstall the app and clear cache
View: 2235   Answer: 1

L irrigazione non parte

Marco Michelini
Updated at 2025-10-11 15:55:45 UTC 

Hi, dopo aver collegato tutto, ho provato a fare un test manuale ma non parte l irrigazione.


Sapete aiutarmi?

Grazie

View: 2141   Answer: 1

End of Season Shut down

Jayme Buhlman
Updated at 2025-10-10 17:59:16 UTC 
Topic: General
Hi, it’s the end of our watering season where I live, the city just shut off the water for the year. Any guidance on what to do in the app to have the system off for until spring?  

Is it a good idea to unplug it for the season or no?
View: 2084   Answer: 1

Problem: Spark 16 controller stuck on "in communication"

Corrado
Updated at 2025-10-08 13:48:10 UTC 

I'm experiencing a serious issue with my Netro Spark 16 controller. It connects correctly to Wi-Fi and appears online in the app, but when I try to start irrigation manually, the app just stays on "in communication" and nothing happens.


The problemm is with the 4g Vodafone/HoMobile provider as yout mentioned in https://netrohome.com/en/forum/posts/4052


I have already asked several time the update for the device, but nobody reply me

i wrote also to Netro support email: support@netrohome.com  --> nobody reply me.


What should i do to have this update?


Please



View: 1961   Answer: 1

Total water volume restriction

Kyle Giacomini
Updated at 2025-10-08 13:12:52 UTC 
I'm curious if there is a way to restrict or cap the calculated volume of water used daily for smart watering schedules. For example, my well produces about 3500 gallons a day or close to 4.5 CCF. I have a storage tank where the water is stored. Is there any logic that can be added to the smart watering calculation or scheduling to account for a daily water volume budget? 
View: 2229   Answer: 2

Password

Ignacio Sánchez
Updated at 2025-09-26 11:38:52 UTC 
Way Netro had changed my user password?
View: 2628   Answer: 1

Whisperer installation

Davide Chelo
Updated at 2025-09-26 11:38:17 UTC 

Hi, I just bought the whisperer 2 and would like to have it as only sensor for the entire garden, however is allowed to have maximum 3 zones for sensor. Is there a way to link all the zones to it? I have 7 zones.


Thanks

View: 2670   Answer: 1

I want to change wifi network my Netro controller is connected too.

loro
Updated at 2025-09-23 21:27:44 UTC 
Topic: General
How do I change the wifi network my Netro controller is connected too? I cannot proceed beyond step 2 from the instructions on the app. I get the message "Please connect to Wi-fi network "Netro_IRC_xxx."  However, the app shows that I am already connected!!
View: 2815   Answer: 1

Pause

Tamgar chan
Updated at 2025-07-19 10:59:15 UTC 
When pausing a zone for any reason during watering cycle, the zone is skipped. Is there any way to pause it then resume the watering cycle in the zone that was paused?
View: 5276   Answer: 1

Whisperer Product Enhancement?

Kirk Davis
Updated at 2025-07-10 18:58:03 UTC 

It seems like, from my communications with the support team, that the soil moisture indicated by Netro does not factor into sprinkling times other than understanding how sprinkling time changes soil moisture (essentially guesses soil type). I have had to very expensive weather stations, and both failed to accurately report rainfall in as little as three months. With religious cleaning of them (ladder climbing-dangerous) neither accurately reported rainfall for more than six months. My first station Accurite 5-1) was replaced at three months and I gave up and bought an Ambient Weather WS2902-C, which lasted less than a year. So….


Why not have the Whisperers determine actual rainfall- or better yet- make your next product the only digital rain gauge on the planet that actually works? Or, perhaps gen 3 of the Whisperer can have a rain gauge built in. When you get multiple Whisperers  per zone, working in the software, the soil moisture readings alone could make reported rainfall irrelevant. 


Thanks,

Kirk


P.S. The support team HAS to stop using the term “soil humidity”. It makes them seem like they don’t know the difference between a fluid (water= moisture) and a gas (vapor=humidity). The Whisperer cannot calculate evaporative likelihood and doesn’t know the air pressure above the soil, so it can only measure moisture, which would, to some extent, measure the influence of water vapor on the moisture, depending on how it was being measured. 

View: 3038   Answer: 1

Valves Turn On manually but dont Turn OFF

Ricardo Ribeiro
Updated at 2025-07-12 13:05:48 UTC 

Hi Friends, on The APP I Turn on a sector manually but when I ask APP to Turn Off, dont do!

ONLY Turn off if I unplug The system .


Can you help?

View: 2984   Answer: 1

Change the sprinkling schedule

nsutherland
Updated at 2025-07-14 01:33:11 UTC 
How do I reset the length of time sprinklers are on?
View: 2736   Answer: 1

NETRO PIXIE-Z1 not watering via app or wepage

Daniele Fuccio
Updated at 2025-07-18 17:17:18 UTC 

I cannot activate my PIXIE-Z1 to water, it is with brand new batteries, it says 100%, it is online and app and webpage react as all is fine and watering, but unfortunately nothing happens with the device. It works if I push twice the button on the device.


What could the issue be?

Thank you in advance

View: 2978   Answer: 1

My programme stop after few minutes

Franck FONTANEL
Updated at 2025-07-18 19:49:49 UTC 

When I Launch the program , it stop after few minutes…

I don’t know why ?

View: 4926   Answer: 1

Problem: Spark 8 controller stuck on “in communication” when activating valves

Stefano
Updated at 2025-07-21 21:17:23 UTC 

Hi everyone,

my Netro Spark 8 controller connects correctly to Wi-Fi and shows as online in the app. However, when I try to start irrigation manually from the app, it just stays on “in communication” and nothing happens.


I’ve already tried:


  • Using a different Wi-Fi network (even a mobile hotspot)
  • Replacing the controller with a new Spark 8
  • Restarting both the app and the device



If I activate the valves directly from the controller, they work fine — so it’s not a hardware issue.


Any suggestions on how to solve this?

Thanks in advance!

– Stefano


View: 5461   Answer: 1

Why can’t I change my zone off whipsper

Andrew Woods
Updated at 2025-07-22 19:30:55 UTC 
My whisper smart sensor is contacted to my garden plants zone at my holiday home. The smart schedule is not working.this is due to the fact that the sensor battery says it needs charging. Obviously I can’t charge it as I am not there. But I can’t seem to find a way of disconnecting the sensor from the program and on to smart schedule 
View: 2988   Answer: 1

Change zone order

Matt Ward
Updated at 2025-07-22 00:43:18 UTC 

Can you change the order of zones in a current program without having to create a new program?

View: 5431   Answer: 1

Spark 8 zones

Jesus Laso
Updated at 2025-07-10 13:05:31 UTC 

Good afternoon,

How could I get The Netro app user’s manual?

I woukd like to understand all the concepts, parámeters and  options in the app

Thais in advance


View: 5336   Answer: 1

Whisperer low battery alert

Jesus Sanguinetti
Updated at 2025-07-19 15:24:34 UTC 

My whisperer used outdoor gave me an alert here thru the Netro app saying it has 19% battery remaining. What does it mean? Is the solar no longer working? Is there another way to recharge it or can the rechargeable battery be replaced?


Thank you

View: 5264   Answer: 1