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Notificaciones

Peter urrielu
Updated at 2026-06-14 07:59:40 UTC 
Hola, en la sección de notificaciones de la aplicación, no hay nada, no hay ningún tipo de notificaciones para elegir. Es un problema de la versión de la aplicación o es un problema mío?. Gracias 
View: 1724   Answer: 1

Nuovo wi fi e luce spenta

Paolo Grippa
Updated at 2026-06-21 08:13:39 UTC 
A seguito di nuova installazione wi fi fibra home, il dispositivo mi da luce spenta come se non arrivasse corrente, ma in realtà la corrente arriva. Ho infatti provato a staccare e riattaccare tutto ma la situazione non cambia. Quale può essere il problema?
View: 1363   Answer: 1

How does eco factor work?

Carolyn Seyfried
Updated at 2026-06-21 16:02:22 UTC 
How does eco factor work?
View: 1425   Answer: 1

Netro Skill

ghutch2262
Updated at 2026-06-26 14:52:07 UTC 
The netro skill does not stay connected to Alexa.  What is the issue with that?
View: 1423   Answer: 1

No water coming from sprinklers of 3 zones

Sukesh Arora
Updated at 2026-06-28 15:23:05 UTC 
Although the App says that it is watering a particular zone but no water comes out of the sprinkler heads. What could be causing that?
View: 1299   Answer: 1

Whisperer 2

Joan Garrell
Updated at 2026-08-13 09:03:11 UTC 
I installed a new whisperer 2. Moisture read is 35 %. Trigger is set at 65 %. That is, below this moisture,  watering should be made. Why not? The watering hours are set from 0.00 to 5.00
View: 830   Answer: 1

App keeps requiring password reset

Rockhead413
Updated at 2026-09-18 23:02:56 UTC 
  • App keeps requiring password
View: 60   Answer: 0

John Jessee
Updated at 2026-09-18 18:53:08 UTC 
Just read about this new app.  It shows exaclty how kuch rain fell on an exact location.  Not rehional or local weather station.  Can this link to this app to turn off watering when it rains 
View: 72   Answer: 0

Internet reconnection issue

Gianluca T
Updated at 2026-09-17 19:39:14 UTC 
hi,

everytime the power goes off and come back on, the wifi router take longer than the netro sprite to restart. it looks like netro try to connect to the internet just once (or at least only before the router is back online). the result is that every time the power goes off and come back on netro sprite can't connect to the internet and i have to manually switch it off and on after the router is back online. This is becoming a big issue, is there a patch to this? the Netro Sprite needs to try to connect again and again at least every hour. better if every 10 minutes.

please let me known.
best regards 

View: 86   Answer: 0

Can you run two homes on the app?

Mike Carey
Updated at 2026-09-04 14:18:00 UTC 
I am trying to set up my mother-in-law‘s household on my app so I can monitor it along with my own home. Is this possible? And if so, how would I go about doing that?
View: 456   Answer: 2

Dark Mode- Font Size

Kirk Davis
Updated at 2026-09-01 12:47:57 UTC 
[I posted a request for an update on this feature request submitted and confirmed for the roadmap back in 2022 but had no reply after two months so starting new thread]

Dark mode and font size (especially a problem with charts) are two things that were going to be addressed a few years ago. Could I please get a current status on when dark mode will be available and when font size, or at least the ability to zoom the app screen will be available? Turning on the Apple magnifier, or having to take a screenshot and then zoom that so that you can read data is very inconvenient. 
View: 421   Answer: 0

Whisper 2 88% to 34% in 30 mins?

Kirk Davis
Updated at 2026-09-01 12:43:37 UTC 
I have a zone that keeps overwatering. It has erratic shifts in water percentage, usually occurring after the zone is watered. This results in the zone then coming back on again and running for an extremely long period of time (extra water cycle). I would hate to think that the sensor is bad again, as I’ve had this one replaced twice in the last year. I tried moving the location of it, of course, tried resetting the learning on it, but it is a recurrent situation. 

Also kind of goofy we cannot attach photos… 
View: 423   Answer: 0

Offline and “connecting”

Miguel Camarillo
Updated at 2026-08-29 14:11:05 UTC 
My netro sprite shows a green light on but remains offline in the app. When I try and run a sprinkler it shows “connecting” and the sprinkler never comes on. I’ve tried unplugging it, resetting, and ensured everything is properly wired. My internet connection is also strong and stable. It has worked perfectly for the past 6 months until now. I purchased it in February of this year. 

Please help I’m out of ideas. 
View: 474   Answer: 0

Shut off at 2 mn

jsolis
Updated at 2026-08-26 22:17:56 UTC 
Each zone started shutting off after 2mn when doing a manual run. The system has been working for 3 yrs. 
View: 496   Answer: 0

Shut off at 2 mn

jsolis
Updated at 2026-08-26 22:17:41 UTC 
Each zone started shutting off after 2mn when doing a manual run. The system has been working for 3 yrs. 
View: 537   Answer: 0

May 31, July 31, Aug 31 restriction

Dave H
Updated at 2026-08-25 22:13:52 UTC 
Can the app be configured to not run on my May 31, July 31 and Aug 31 restrictions? How? I can't figure it out
View: 527   Answer: 0

Smart watering isn’t working

Weikang Chen
Updated at 2026-08-21 00:17:31 UTC 
I have 2 problems with the Netro this year. 

1. The weather auto detect to rain to skip the water session doesn’t work.   No matter how low the threshold I set to, it doesn’t skip the water day when it rains.  I have it set to .1 inch now. 

2. When I set to delay the watering , it doesn’t reschedule the schedule.   It just continue with the watering. 

My system has been watering while it’s pouring outside so many times and wasted so much money on my water bill because this app screwed up so bad.  
Is there a the fix to my problems?
View: 646   Answer: 1

Sprite-6 Controller doesn't fully open valves

Joel Braunstein
Updated at 2026-08-14 20:04:32 UTC 
Sprinklers  do not provide sufficient water flow since valves are only opening partially.  Controller provides insufficient signal to open all valves.
View: 711   Answer: 1

Controller

rodrigo6760
Updated at 2026-07-10 12:33:26 UTC 

Cómo puedo borrar un controller que aparece en la app y que ahora ya no está funcionando ? Aparece fuera de línea y no puedo borrarlo.

Muchas gracias 

View: 1231   Answer: 1

Help!!!!

Sylvie Giacinti Vincent
Updated at 2026-07-12 05:23:45 UTC 
Topic: General

Hello 

My husband suddenly die !! I don t understand nothing with Netro because he used to manage it on his phone 

How can I join some one in France to explain me how can I use it now  I am totally list and désespérate 

Please help me 😢😢

View: 1232   Answer: 1