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Watering timing conflict in app

Will
Updated at 2026-03-17 21:54:57 UTC 
The whisperer sensor combined with the app seems confused. The app tells me to water every day however the sensor tells me a date on when to water next that is usually 8+ days later. 

The app doesn’t seem to talk to itself as far as the reminders are concerned.


(Update 3/17: I still get the notification to water every day, and the sensor still gives me a date over a week away on average)

View: 2073   Answer: 3

Notification

Alexis Demosthenous
Updated at 2026-02-05 19:28:19 UTC 
I would.love to have the app inform me when watering starts and stops. Is there a way to do it?
View: 1600   Answer: 1

Skip watering based on soil moisture (Pixie + Whisperer)

cpline
Updated at 2026-02-02 17:04:38 UTC 
Hello! I would like to set up my system to skip watering if soil moisture reads above a certain threshold. I have the Whisperer and the Pixie, so would like the Whisperer to communicate with the Pixie, so the Pixie skips watering if soil moisture is high enough. Is this possible? Thanks for your help. 
View: 1458   Answer: 1

New Whisperer 2 charge problem

Will
Updated at 2026-01-27 03:13:26 UTC 
I just got a Whisperer 2 and it won’t charge past 90%. It’s been plugged in all day. Is the battery defective?
View: 1530   Answer: 1

Keeps wartering in snowy weather. Why?

Tuan Phan
Updated at 2026-01-25 18:28:34 UTC 
My system keeps watering despite the fact that it is winter with snowy conditions. It schedule to follow city city restrictions. Why?
View: 1505   Answer: 1

Old whisperer

Jean Paul Lasserre
Updated at 2026-01-20 10:38:33 UTC 

My two whisperers stopped due to lack of sun. The new one started communicating again.

The old one started communicating but then stopped while the battery was still above 90%.

Seems a communication problem 

Blue light blinking turned quickly to white light blinking.

After blinking a few minutes it stopped but is not connected to the App.

Tried putting it ON close to controller and then close to WiFi router, the result is the same, no connection.

Is the whisperer dead ? Should I buy a new one ?

Thanks

View: 1545   Answer: 1

Watering for less that 1 minute

Shane V
Updated at 2026-01-19 04:54:45 UTC 

I have one particular zone that i only require watering for 15 seconds every second day.

How can i do this?  i was able to do it on my previous OpenSprinkler.

View: 1730   Answer: 1

aut watering triggered when Wisperer is out of power

Eric Jonsson
Updated at 2026-01-08 12:02:58 UTC 

Hello,

I have 2 Whisperer for automatic regularion of my watering.

They work normally work perfekt but when the bad weather prevents charging for o longer period they go to sleep/closes down.

Then my Netro thinks the soil is dry 0% humidity and aut starts my watering eventhough the soil is 90%.

I have ti disable the Netro to stop watering until the Whispering is charged.

Since I do not get any warning that the Wispering power is too low the aut watering can go on and on wasting my water and flooding my garden!

View: 1859   Answer: 1

The average temperature for a day is insufficient to calculate correct watering.

Richard
Updated at 2025-12-17 07:17:57 UTC 
When I have Whisperers, the system appears to calculate the average over the day about 4 degrees higher than for zones without Whisperers.

It seems that, even though the weather data is available throughout the day, that zones without sensors only use the forecast high and low.


This is insufficient to correctly adjust for the amount of watering required.


For example, today is 7 degrees C up to 36.

Whisperer zones average the temp at 26C while non-Whisperer zone calculate the average at 22C.


On these extremely hot days, the non-whisperer zones are under-watering much more than the Whisperer zones.


Also note that even the zones with Whisperers always under-water and needs custom programs or manual intervention.


This finally explains to me why zones are always under-watered.


Can the system please use multiple day readings for non-Whisperer zones and PLEASE provide more watering?

View: 1910   Answer: 2

Watering on wrong day

keller3987
Updated at 2025-12-09 15:39:44 UTC 
I have programmed my Netro to skip Tuesday’s but the controller waters anyway. How do I stop this?
View: 1835   Answer: 1

Cannot add pixie z1

John R
Updated at 2025-12-09 02:23:46 UTC 
I cannot add my pixie z1 to the app because pixie z1 is not shown as an option. I have the hub connected. 
View: 2003   Answer: 1

API broken?

Tortfeaser
Updated at 2025-11-21 04:58:13 UTC 
Hi, I can get my Netro controller info using:

curl -v https://api.netrohome.com/npa/v2/info.json?key=MYAPIKEY

(where MYAPIKEY is a key from the user account page)

but when I try to update soil moisture data with:

curl -X POST -H "Accept: application/json" -H 'Content-Type:application/json' -d '{"key":"MYAPIKEY","moisture":100}' "https://api.netrohome.com/npa/v2/set_moisture.json"

I get an error about an invalid key:

{"status":"ERROR","meta":{"time":"2025-11-21T04:54:56","tid":"1763700896_KpmY","version":"2.0","token_limit":0,"token_remaining":0,"last_active":"2025-11-21T04:54:56","token_reset":"2025-11-22T00:00:00"},"errors":[{"code":1,"message":"Invalid key: ","params":{}}]}

What's going on?

View: 12815   Answer: 1

Zone flexibility

Mike R
Updated at 2025-10-29 01:20:50 UTC 
I have a hill that was terraced and replanted. I was told to run the circuit twice a day for 15 minutes for a month. Drip lines. Seems like my system doesn’t have that flexibility. Am i correct?
View: 2319   Answer: 1

Seeding my lawn this week... How do I adjust the "New Plant" option for consistent watering?

Jonathan B.
Updated at 2025-10-20 22:59:45 UTC 

Hi... since it's still fairly warm outside, I'd like to have the Zone water every 2 hrs for about 3 minutes just to keep the ground moisture up.

I'm not clear on how to do this?  Anyone?

View: 2406   Answer: 1

Wind preference for drippers

Troy Robertson
Updated at 2025-10-17 06:46:57 UTC 

Hey,

Is it possible to individually choose preferences for wind speed on a zone by zone basis? I've got some zones that are connected to sprayers which I would like to keep on a wind speed cutout and but most zones are on drippers which I would like to water independent of the wind speed.

View: 2412   Answer: 1

Issue with Netro Spark

Fabrice GOUFFRAN
Updated at 2025-07-23 06:34:33 UTC 

Hello,


Since a few days my Netro is not receiving data from the different Whisperers connected and all of them are well connected to Wi Fi and charged. I am not able to run manual watering, only the planned ones go. It looks like there is an issue or with my Netro Spark or with the Netro Server. I am based in Italy. Please let me know. Thank you.


View: 3398   Answer: 2

Watering time

Andrew Gor
Updated at 2025-07-23 14:36:45 UTC 
I added the Netro whisperer 2 soil sensor to my ficus pot. The sensor gives me contradictory messages. It says that next watering should be in one week but every night it sends a notification to 'water the ficus sensor's. What should I do? 
View: 3444   Answer: 1

Spark not working – won’t start valves despite all attempts

Stefano
Updated at 2025-07-23 06:55:23 UTC 

Hi everyone,


I’ve been using a Netro Spark (8-zone model) for some time, but recently it stopped working properly.

The controller connects to Wi-Fi and appears online in the app, but when I try to start any valve (manually or via schedule), it says “communicating” and nothing happens.


Here’s what I’ve already tried:


  • Restarted the Spark multiple times
  • Performed a full reset (12 seconds on RST button)
  • Re-added the device in the app
  • Tried to trigger irrigation manually from both the app and the controller
  • Confirmed that the system works when I open the valves manually from the controller
  • Tried different power supplies
  • Connected to a mobile hotspot instead of my home Wi-Fi (same result)
  • Updated the firmware to the latest version (v3.3.0)
  • Purchased a brand new Spark controller and tested it — same exact issue



At this point, it looks like the issue is not hardware or network-related.

Could it be a firmware bug or a server-side problem?


Any help would be greatly appreciated!


Thanks in advance,

Stefano Mauri


View: 3602   Answer: 3

Interpretation of soil moisture readings by Whisperer

Missy Bartell
Updated at 2025-07-26 12:13:30 UTC 
Topic: General
I have two Whisperers that I move around to various parts of my graden to get comparative readings of sunlight and soil moisture.  I really do not know how to interpret the moisture readings which generally range from 50% to 98% but can be as low as 30%.  Soil type varies from a clayey loam to heavy clay.   How do I know when watering is required?  Does the meter measure the capillary water?  The adhered water?  The percentage of voids filled with water?  How does Netro calculate the percentage of water and what do the readings mean?
View: 3402   Answer: 1

Why can’t I change my zone off whipsper

Andrew Woods
Updated at 2025-07-22 19:30:55 UTC 
My whisper smart sensor is contacted to my garden plants zone at my holiday home. The smart schedule is not working.this is due to the fact that the sensor battery says it needs charging. Obviously I can’t charge it as I am not there. But I can’t seem to find a way of disconnecting the sensor from the program and on to smart schedule 
View: 3235   Answer: 1