More filters

google home not connected

maxtrash
Updated at 2020-04-21 23:01:57 UTC 

I have added netro to google home. The netro device in my garden now shows offline "does not respond". It flashes to "connecting" each second which quickly fails. 

controlling via the app works fine.


what could be going on?

View: 2386   Answer: 2

Best sync option?

jbart65
Updated at 2020-04-22 02:56:17 UTC 

Got a Pixie. Set my sync time to 6 hours for now. Hopefully I won’t have to tinker much.


Is there any compelling reason I should set it to 1 hour or 3 hours if I don’t plan to mess with the settings? Does Netro have a recommendation?

View: 2240   Answer: 1

Whisperer ans sprite zone

lekter
Updated at 2020-04-23 14:40:17 UTC 
When i install the whisperer sensor i can’t choose a zone. The installation begin without possibilities to choose. 
The sensor is ok but it is not paires dithyrambiques a zone. 

how i can do please ?

I leave un France 


Best regards 

View: 2319   Answer: 1

Power outage detection and more

Gian Piero Pepino
Updated at 2020-04-25 09:23:06 UTC 
Hello,
I’ve just bought my first Sprite and Whisperer and really eager to receive them and start them running in my garden.
In Italy, where I live, we often have this situation: during “off summer season” we live in town, but the garden is located in an holiday site, for instance at the seaside house (this is my case). It may happen that we experiment, sometimes, but unpredictably, a “power outage” accident. 
As far as I know, Netro has implemented a “cloud application”. Is it possible to be promptly advised that a “power outage” has just occurred? That would be quite useful, since if I’m promptly known of the issue, I can immediately take a properly action to recover the outage (with the help of a neighbour for instance). This may also be some kind helpful to support the diagnosis around the cause of the issue. I think that the “use case” might be the following: if Sprite is not set to “off mode” and have “no answer” to the check, send a message “possible power outage on Sprite id XXX”. Desirable channel of communication: email, whatsup, sms, … I’d really appreciate to know what you think about my proposition. I really deem it could be a very appreciated “complementary, but valuable service”.
Second question: is there any update on the list of the Meteo Forecasting Providers thar are supported by Netro? I’m interested particularly in Meteo.it and 3bmeteo.com
Thank you very much for your attention and support
Gian Piero
View: 2354   Answer: 1

Plant Sensor

Ntenaive
Updated at 2020-04-25 21:56:51 UTC 
I turned my irrigation system on this year, and the controller is working great. However, the plant Sensor hasn't checked in since last year; so I went to reconnect it to my wifi. When I press the button 6 times, all I get is a flashing red light.
View: 2559   Answer: 2

Problem with controling relay

Srdjan
Updated at 2020-04-26 06:54:18 UTC 

Hi, i try to control working water pump by M contact on controler using relay(24VAC) and that is not posible, I try with three different relays and same situation. 

Is anybody have same or similary problem and if anybody use M contact for controling relay please send tehnical data or picture of that releay that I can buy same... Suporrt not answering on this question I send them video of working two different relays but not got answer... 

I tru to upload video here but that is not posible...

Thank for help.

Best regards

View: 2327   Answer: 1

Carlo Monico
Updated at 2020-04-26 06:59:36 UTC 

Buongiorno, ho installato correttamente la centralina Netro.

Ora ho installato due sensori whisperer, li ho collegati alla centralina e vedo i dati correttamente ma non riesco a collegarli alle due zone che ho creato.

Leggono solo i dati ma restano indipendenti dalle zone irrigate.

Ho provato a resettarli e reinstallarli ma non mi viene mai chiesto in che zona abbinarli.

Nella home Page della centralina Netro, entrando nella cartella sensori non vengono visti.


Grazie.

View: 2238   Answer: 1

Photo of the zone not displayed in home section during manual irrigation

Carlo D'Ippolito
Updated at 2020-04-27 13:16:32 UTC 

Good morning after the update of 2 days ago, when I start the irrigation manually, in the home section of the application, it no longer displays the photo of the area.  I checked in the zone settings and the photos are present.


Waiting for a solution

Thanks

Carlo

View: 2188   Answer: 0

Notifications

Cam
Updated at 2020-04-29 19:55:03 UTC 

It is obvious there is big demand for notifications.  Like a notification when the system begins watering.  Anyone know why Netro refuses to add notifications? I asked for this a year and half ago and was told by Netro they did not want to "spam" its customers.  What, spam?  Makes no sense.  The notifications could easily be turned on/off, right?


I love the Netro system, but notifications seems like a no-brainer.  Again, anyone know why this is not being implemented?  Or has it been implemented and i missed it?  Thank you.

View: 2186   Answer: 0

New plant/seeding setting

Cody Cant
Updated at 2020-04-30 04:57:11 UTC 
Topic: General
Is there or could there be a feature to turn on a watering schedule that accommodates for new plants or seedlings that require a bit more water at first and then can be put into a normal schedule?
View: 2341   Answer: 1

Selezione tipologia prato

Marco
Updated at 2020-04-30 06:49:27 UTC 

buongiorno 

Volevo sapere cortesemente in Italia centrale  Roma che tipo di erba selezionare nelle zone.

Grazie 

M.


View: 2264   Answer: 1

Schedule OFF

B S
Updated at 2020-04-30 11:16:12 UTC 

I have smart schedule OFF but still have random

Scheduling. How do I program the app to have NO SCHEDULED watering?

View: 2263   Answer: 1

Watering when zones are off

Ben Wojcik
Updated at 2020-05-02 13:07:30 UTC 
I turned off all my zones, but my netro still stays is watering.  How do I get it to stop doing this?  I can't figure out what its watering either.
View: 2832   Answer: 1

Sprinklers don’t work

Richard Mundy
Updated at 2020-05-02 18:59:26 UTC 

Hi

Although the app tells me I’m on line my sprinklers will not activate. I’m not sure if there been a recent update, however had the same problem last year with firm wear. I’m based in the UK, so not sure if this makes a difference 

Please help

View: 2523   Answer: 1

Subsoil humidity

Massimo Povolo
Updated at 2020-05-03 07:21:37 UTC 
Topic: General

Dear sirs,

why you don't show the subsoil humidity in the app?


Please add in next revision. 


Thanks.

View: 2399   Answer: 1

I want to increase watering time since it only says 2:00 minutes (it works for this time) but am unable to increase/change it. Please help. Please help!

Anne Knudsen
Updated at 2020-05-03 16:47:04 UTC 

I can not change the time (number of minutes) for watering to happen. please help.

Two of the zones are 45 minutes and 60 minutes and they work.

View: 2309   Answer: 1

Connect the zones

Alessio Martini
Updated at 2020-05-03 17:42:25 UTC 
I’ve 2 separate gardens, the first one has 2 zones and ( names: zone 1 and 2, they irrigate the left side and the right side of this garden) the second only one (Zone 3). I would like to connect zones one and two, to avoid, as it often happens, that zones one and two are watered on different days.  example: has watered zones 1 and 3 today, tomorrow it plans to water only zone 2. can someone help me?
View: 2361   Answer: 1

Sprite app says its watering but it is not

Jen Morgan
Updated at 2020-05-03 18:02:31 UTC 

It has been working for 3 weeks, but now it does not. 

I have checked all 7 zones. No wiring issues. Has proper voltage. 

It just won't come on. How do I get it to work again. This is a new unit. Sprinklers are all fine and had a tune up when the Sprite was installed. 

I have unplugged it and plugged it back in. I need help soon, I have new sod and many new plants in my yard and gardens. 

View: 2344   Answer: 1

Whisperer

Andrea Merito
Updated at 2020-05-04 13:18:10 UTC 

hello, 

finally the Whisperer sensors are wonderful.  I installed the 3 sensors divided by zones, a single problem that I encountered is this: the sensor that I called Prato should group 4 zones because they are part of the same type of plant, instead it only groups 3 zones.  I need your help.  


Thanks

Andrea

View: 2501   Answer: 2

Nomi zone e comandi alexa

Mirko Paganelli
Updated at 2020-05-05 06:26:19 UTC 
Ciao... Io rinomino le zone e quando gli do il comando con Alexa per irrigare una determinata zona rinominata non capisce e irrigua tutte le zone... Come si può fare? 
View: 2282   Answer: 1