Más filtros

Zones not running

Richard Snyder
Actualizado 2026-05-14 13:48:46 UTC 
All zones are programmed to run but only zone 1 runs.
Ver: 1514   Respuesta: 2

Sensores fallan

Juan Pascual
Actualizado 2026-05-12 13:01:26 UTC 

Todos los sensores que he adquirido al cabo de dos años dejan de cargarse por el panel solar y son inservibles


Conectados por usb a una fuente de alimentación son capaz de emparejarse pero al desconectarse dejan de funcionar 


Enchufados a la corriente la luz única un bucle de rojo de menos a más parpadeo amarillo y parpadeo verde. Los puedo dejar cargando por usb 12 horas pero al desconectarlo se mueren


Alguna solución ? 

Ver: 1567   Respuesta: 1

My password

Cliff Howatd
Actualizado 2026-05-11 14:08:56 UTC 
Tema: General
My password keeps dropping, and I have to re-enter the password every time I want to use my phone to access programs.
Ver: 1499   Respuesta: 1

New feature request

Alfonso Olias Sanz
Actualizado 2026-05-10 19:34:04 UTC 
It would be nice to receive an alert when the whisperers are running out of battery 
Ver: 1498   Respuesta: 1

programs - status sign

Lee Hill
Actualizado 2026-05-08 06:45:32 UTC 

Developers, can you add some indication to list of programs to see which is enabled, which is not?

Instead of going into each and scroll to the very bottom to check 'enabled'.

I think of either being grayed out or adding a sign, whatever simplest may work.

thank you

Ver: 1504   Respuesta: 1

programs - reordering

Lee Hill
Actualizado 2026-05-08 06:40:14 UTC 

can anyone help how to reorder programs?

When edit turned on, I just cannot grab marks to the right to pull up or down. So what is that sign for (like > =)?

Mark on left at each program is to delete. That's okay.

Ver: 1512   Respuesta: 1

Notifications sur Android

Cyrille ROBINET
Actualizado 2026-05-03 16:14:14 UTC 

Bonjour,


Je n'arrive pas à faire fonctionner les notifications sur mon téléphone Android.

J'aimerais avoir de l'aide.


Merci 

Ver: 1539   Respuesta: 1

Feature Request / Setup Assistance: Apply Rain Skip to User Programs without Smart Scheduling

Alessandro Zannini
Actualizado 2026-05-01 16:47:43 UTC 

Hello Netro Support Team,

I am a user of the Netro system and I need assistance with my zone configuration.

Currently, I have a specific zone (named "Goccia") set up with a User Program (fixed days and fixed minutes). I do not want the Netro AI to change my watering duration or frequency.

However, I want the system to automatically skip my fixed program if it rains or if rain is predicted.

In my app settings for this zone, I see that "Smart Zone" is currently Disabled. My questions are:

1. If I enable "Smart Zone", will it overwrite my manual minutes and days, or will it only apply the "Rain Skip" feature to my existing User Program?

2. How can I ensure that the system follows my fixed schedule strictly, but still uses weather data to skip cycles during rain?

I want my manual program to be "Weather-aware" without becoming "AI-controlled".

Thank you for your help.

Best regards,


Ver: 1619   Respuesta: 1

When Zone 11 is programmed to run but zone 4 runs instead.

Mike
Actualizado 2026-04-21 18:10:56 UTC 
Zone 4 correctly runs when zone 4 is activated
Ver: 2222   Respuesta: 1

API broken?

Tortfeaser
Actualizado 2025-11-21 04:58:13 UTC 
Hi, I can get my Netro controller info using:

curl -v https://api.netrohome.com/npa/v2/info.json?key=MYAPIKEY

(where MYAPIKEY is a key from the user account page)

but when I try to update soil moisture data with:

curl -X POST -H "Accept: application/json" -H 'Content-Type:application/json' -d '{"key":"MYAPIKEY","moisture":100}' "https://api.netrohome.com/npa/v2/set_moisture.json"

I get an error about an invalid key:

{"status":"ERROR","meta":{"time":"2025-11-21T04:54:56","tid":"1763700896_KpmY","version":"2.0","token_limit":0,"token_remaining":0,"last_active":"2025-11-21T04:54:56","token_reset":"2025-11-22T00:00:00"},"errors":[{"code":1,"message":"Invalid key: ","params":{}}]}

What's going on?

Ver: 15266   Respuesta: 1

L irrigazione non parte

Marco Michelini
Actualizado 2025-10-11 15:55:45 UTC 

Hi, dopo aver collegato tutto, ho provato a fare un test manuale ma non parte l irrigazione.


Sapete aiutarmi?

Grazie

Ver: 3458   Respuesta: 1

App crash

Nick
Actualizado 2025-10-12 20:41:50 UTC 
The app crashea when I click on a zone on Google pixel 8a. I had to configure them with another phone. Already tried to reinstall the app and clear cache
Ver: 3593   Respuesta: 1

Wind preference for drippers

Troy Robertson
Actualizado 2025-10-17 06:46:57 UTC 

Hey,

Is it possible to individually choose preferences for wind speed on a zone by zone basis? I've got some zones that are connected to sprayers which I would like to keep on a wind speed cutout and but most zones are on drippers which I would like to water independent of the wind speed.

Ver: 3481   Respuesta: 1

Seeding my lawn this week... How do I adjust the "New Plant" option for consistent watering?

Jonathan B.
Actualizado 2025-10-20 22:59:45 UTC 

Hi... since it's still fairly warm outside, I'd like to have the Zone water every 2 hrs for about 3 minutes just to keep the ground moisture up.

I'm not clear on how to do this?  Anyone?

Ver: 3529   Respuesta: 1

Zone flexibility

Mike R
Actualizado 2025-10-29 01:20:50 UTC 
I have a hill that was terraced and replanted. I was told to run the circuit twice a day for 15 minutes for a month. Drip lines. Seems like my system doesn’t have that flexibility. Am i correct?
Ver: 3370   Respuesta: 1

The average temperature for a day is insufficient to calculate correct watering.

Richard
Actualizado 2025-12-17 07:17:57 UTC 
When I have Whisperers, the system appears to calculate the average over the day about 4 degrees higher than for zones without Whisperers.

It seems that, even though the weather data is available throughout the day, that zones without sensors only use the forecast high and low.


This is insufficient to correctly adjust for the amount of watering required.


For example, today is 7 degrees C up to 36.

Whisperer zones average the temp at 26C while non-Whisperer zone calculate the average at 22C.


On these extremely hot days, the non-whisperer zones are under-watering much more than the Whisperer zones.


Also note that even the zones with Whisperers always under-water and needs custom programs or manual intervention.


This finally explains to me why zones are always under-watered.


Can the system please use multiple day readings for non-Whisperer zones and PLEASE provide more watering?

Ver: 2963   Respuesta: 2

Watering for less that 1 minute

Shane V
Actualizado 2026-01-19 04:54:45 UTC 

I have one particular zone that i only require watering for 15 seconds every second day.

How can i do this?  i was able to do it on my previous OpenSprinkler.

Ver: 2774   Respuesta: 1

aut watering triggered when Wisperer is out of power

Eric Jonsson
Actualizado 2026-01-08 12:02:58 UTC 

Hello,

I have 2 Whisperer for automatic regularion of my watering.

They work normally work perfekt but when the bad weather prevents charging for o longer period they go to sleep/closes down.

Then my Netro thinks the soil is dry 0% humidity and aut starts my watering eventhough the soil is 90%.

I have ti disable the Netro to stop watering until the Whispering is charged.

Since I do not get any warning that the Wispering power is too low the aut watering can go on and on wasting my water and flooding my garden!

Ver: 2932   Respuesta: 1

End of Season Shut down

Jayme Buhlman
Actualizado 2025-10-10 17:59:16 UTC 
Tema: General
Hi, it’s the end of our watering season where I live, the city just shut off the water for the year. Any guidance on what to do in the app to have the system off for until spring?  

Is it a good idea to unplug it for the season or no?
Ver: 3780   Respuesta: 1

Watering on wrong day

keller3987
Actualizado 2025-12-09 15:39:44 UTC 
I have programmed my Netro to skip Tuesday’s but the controller waters anyway. How do I stop this?
Ver: 2912   Respuesta: 1