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network error

paolo cellini
Actualizado 2024-06-18 10:24:07 UTC 

Hi

i have a Netro app

on ios with a 12 station 

Starting this morning i receive a 

Network error message


i restarted/ re connect

same message


May i need a new firmware ? 

Ver: 1221   Respuesta: 3

Weatherflow Tempest PWS Weather Provider

cseward
Actualizado 2024-06-17 19:59:17 UTC 

I noticed that Weather Flow PWS was added as a weather provider for Netro and successfully linked my Weather Flow Tempest with my Netro Pixie Z1+Hub+Whisperers.  However I have a few questions:


1) There seems to be no way to remove or change the link to Weatherflow, like selecting another station.  Can you add a way to do that?  


2) Since linking to Netro, I have changed the name of my Tempest Device on their platform from the default serial number to a descriptive name, but Netro still shows the old name for the device when I click on it in the Weather Provider menu, is that a problem, or are they still linked?  (and if it is a problem, how can I update the link?)


3) What data is actually pulled from Weatherflow?  The forecast shown in the Netro app does not line up exactly with what my tempest shows, nor do the rainfall totals on the discover tab.  


4) I have also linked my Tempest with Weather Underground and can use them as a Weather Provider instead.  The Netro app says Weatheflow PWS shares 9 days of forecast and 1 day of history, while Wunderground PWS shares 7 days of forecast and 7 days of history.  I prefer not relying on an additional middleman to link my tempest to Netro, but is it better to have the additional history or additional forecast?

Ver: 1027   Respuesta: 1

Need a notification, other than in calendar, when watering doesn't work.

Jake Tanner
Actualizado 2024-06-16 22:53:34 UTC 

Apparently there are times when the wifi connection to one of our Pixie devices is not reliable.  Yes, I should work on that.  However, it has worked flawlessly in the past, and this is something new.  Nonetheless, when the water schedule fails because of no wifi signal, there should be some kind of notifcation OTHER than having to open the app, go to the calendar, and look for the tiny red icon.  The app is right there on the phone, and could generate a notification.  The app has the email address and could generate a notification.  The current method is borderline dysfunctional, and mostly useless.


The main screen can say "Watered 10 hours ago"  .. but the calendar OBVIOUSLY shows that that even did not happen.


  


Ver: 1026   Respuesta: 1

one zone not opening

BBurford88
Actualizado 2024-06-03 16:54:39 UTC 

Has anyone had only one zone not work properly? I've checked my voltages and everything seems to be normal but one of my 4 zones does not operate either with the schedule or manually running the zone. Any tips help cause i'm at a complete loss.


Thanks in advance

Boyce 

Ver: 1058   Respuesta: 1

WATER SCHEDULING / WEATHER INFORMATION UPDATE

Javier NM
Actualizado 2024-05-26 06:49:27 UTC 

First of all, I have been using my Sprite for one year, and the result is very positive. My lawn is better, and I have learnt about how watering should be done in my case. Congratulations to the Netro team. Let me add some questions below.


On 2023-06-13 Wency said "Netro sever side gets/ updates weather information every early morning at around 4 am.

If the weather forecast changes, Netro will update and recalculate the schedule." But could you expand what time zone is this 4 am?.

And a second question is: how often the system recalculates the watering scheduling after a programmed or manual watering? Will that go in the same refreshing as the weather info refreshing? also at 4 am?

Thank you.

Ver: 1197   Respuesta: 1

Multiple zones running on Netro Sprite sprinkler system

gosparty01
Actualizado 2024-05-27 17:47:14 UTC 

I have three zones that are running at the same time with low water pressure to all three. This is a new problem. Any ideas on hat might be causing it? 

So far I've tried replacing one solenoid, that did not work. I switched the zones in the control box for one of the three zones but the same result when I activated the switched zone. 

I also tried disconnecting one of the zones, and when I triggered it it did not run. But when I triggered one of the zones I left connected, it did run with low water pressure


Ver: 1179   Respuesta: 1

Invalid group ID 39654: invalid device status - shows in the app

Ashok Vengidapathy
Actualizado 2024-05-28 05:22:36 UTC 

Hi 


I am getting an error in the app like " Invalid group ID 39654: invalid device status "

What would be the reason.  Also I am unbale to pair my device.


Please advise on this.


Thanks 

Ashok.



Ver: 1183   Respuesta: 1

Two times zone watering

Jerry Agresti
Actualizado 2024-05-30 17:03:18 UTC 
Hi there. How can I program specific zones to water twice in one day?
Ver: 1076   Respuesta: 1

Shut off one zone

Wil
Actualizado 2024-05-31 04:05:40 UTC 
I have a broken irrigation and would like to turn off that one station until I fix it.  How do I do that?
Ver: 1159   Respuesta: 2

Pump shuts off after 5-10 mins

Vardhan Rajkumar
Actualizado 2024-06-01 22:02:36 UTC 

Hi 

I just restarted my irrigation system after the winter.  I have tried to manually run a zone.  After watering for 5-10 mins the water turns off but the Netro timer still shows watering.

I am trying to determine whether the pump has turned off because the Netro "on" signal stopped or whether the thermal overload relay on the pump circuit caused it to shut off.  

Is there a way I can check which it may be?

Thanks

Vardhan

Ver: 1083   Respuesta: 1

Cant connect

B Ray
Actualizado 2024-06-01 22:41:52 UTC 

How close does this pixie z1 faucet timer have to be to the hub because it’s approximately 21 ft from it…

WiFi connected

Hub light is solid green

And the timer is offline

Won’t stay connected

Ver: 1012   Respuesta: 1

Mutiple Zone runing at the same time and half the zone (6-12) not actually running

harrywhl
Actualizado 2024-06-01 23:57:27 UTC 

Hi,

My Netro-12 is currently running 5 zones at the same time when it was mannually turned on to go each zone at a time, also, the back end of the zones (6-12) does not respond to the app commands and whenever the app said the zones were turned on, it was still the first five zones that were running.



Ver: 1001   Respuesta: 1

Rain skip only

Shawn C
Actualizado 2024-06-02 21:09:04 UTC 

How do I setup the Netro to only check for rain and skip the rainy days ?  I don’t want it to enable smart watering and change my watering schedule but I would like it to detect and skip rainy days.  Thanks!

Ver: 1097   Respuesta: 1

Sensori funziona anomala

Mattia Forti
Actualizado 2024-06-03 07:45:35 UTC 

Ho un sensore che funziona male, non legge la temperatura e la lettura del umidità è un altalena.

Come posso risolvere? Inoltre rileva umidità 25% e sta piovendo abbondantemente da più di 2 ore.

Ver: 1789   Respuesta: 2

Where to see Whisperer data collected in the Netro App ?

JDo REY
Actualizado 2024-06-07 09:01:29 UTC 

Where to see Whisperer data collected in the Netro ?


Ver: 1079   Respuesta: 2

Changing order of zones

Sasha Obradovic
Actualizado 2024-06-15 02:06:31 UTC 
Hello, can you please tell me is there possibility to switch order of zones how they appear in the menu
Ver: 941   Respuesta: 1

Orario programma intelligente

Mattia Forti
Actualizado 2024-06-14 16:13:19 UTC 

Salve, imposto in PREFERENZE due cornici di irrigazione. 

Dalle 3 alle 9

Dalle 23 alle 24

Il programma intelligente continua ad irrigare alle 18.

Salvata più e più volte questa impostazione di orario ma continua ad irrigare spesso alle 18.

Come risolvere?

Ver: 1002   Respuesta: 1

My New Whisperer 2 doesn't switch on

JDo REY
Actualizado 2024-06-12 16:24:26 UTC 

My New Whisperer 2, after worthing fine for 2 days connected in the garden, now doesn't switch on any more, even after USB charging (showing full charge green light near the USB socket). It's offline and nothing happens when pushing the power button once, for 3, 5, 10, 25, 30 seconds.

What do you think ?

Ver: 1015   Respuesta: 1

My zone is leaking water even when it’s not running.

kgonzales
Actualizado 2024-06-12 03:11:04 UTC 
What should I do? Water is leaking out of my zone 5 only when they aren’t being used creating giant puddles in my yard. Any help?
Ver: 1023   Respuesta: 2

Water timer pixie

Anne McNamara
Actualizado 2024-06-06 19:53:04 UTC 
How do I lengthen the duration from 60 minutes to longer
Ver: 1035   Respuesta: 1