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Nuovo wi fi e luce spenta

Paolo Grippa
Actualizado 2026-06-21 08:13:39 UTC 
A seguito di nuova installazione wi fi fibra home, il dispositivo mi da luce spenta come se non arrivasse corrente, ma in realtà la corrente arriva. Ho infatti provato a staccare e riattaccare tutto ma la situazione non cambia. Quale può essere il problema?
Ver: 1642   Respuesta: 1

How does eco factor work?

Carolyn Seyfried
Actualizado 2026-06-21 16:02:22 UTC 
How does eco factor work?
Ver: 1706   Respuesta: 1

Netro Skill

ghutch2262
Actualizado 2026-06-26 14:52:07 UTC 
The netro skill does not stay connected to Alexa.  What is the issue with that?
Ver: 1707   Respuesta: 1

No water coming from sprinklers of 3 zones

Sukesh Arora
Actualizado 2026-06-28 15:23:05 UTC 
Although the App says that it is watering a particular zone but no water comes out of the sprinkler heads. What could be causing that?
Ver: 1577   Respuesta: 1

No water coming from sprinklers of 3 zones

Sukesh Arora
Actualizado 2026-06-28 15:31:51 UTC 
Although the App says that it is watering a particular zone but no water comes out of the sprinkler heads. What could be causing that?
Ver: 1645   Respuesta: 1

Netro Smart Settings

caravagg
Actualizado 2026-06-30 11:58:32 UTC 
netro smart settings, please rank relative seasonal water use from high to low for the different settings: EPA, Boost, New Plant, Deep, Frequent, Regular, ECO
Ver: 1581   Respuesta: 1

Wrong location detected: Italy address is always converted to Oklahoma, USA

tizzy
Actualizado 2026-07-02 10:11:39 UTC 

Hello,

I have a Netro Spark 8 controller installed in Italy.

My address is:
Via Gonfalone 49
73031 Alessano (LE)
Italy

However, Netro always changes my location to:

  • ZIP code: 73032
  • State: OK
  • Country: United States

Because of this, the weather forecast is completely wrong and Smart Watering is using incorrect weather data.

I cannot edit the ZIP code, state or country, either in the Android app or on the web interface.

Could you please help me fix my location or update your geolocation database?

Thank you.

Ver: 1587   Respuesta: 1

Internet reconnection issue

Gianluca T
Actualizado 2026-09-17 19:39:14 UTC 
hi,

everytime the power goes off and come back on, the wifi router take longer than the netro sprite to restart. it looks like netro try to connect to the internet just once (or at least only before the router is back online). the result is that every time the power goes off and come back on netro sprite can't connect to the internet and i have to manually switch it off and on after the router is back online. This is becoming a big issue, is there a patch to this? the Netro Sprite needs to try to connect again and again at least every hour. better if every 10 minutes.

please let me known.
best regards 

Ver: 485   Respuesta: 1

Shut off at 2 mn

jsolis
Actualizado 2026-08-26 22:17:41 UTC 
Each zone started shutting off after 2mn when doing a manual run. The system has been working for 3 yrs. 
Ver: 854   Respuesta: 1

Shut off at 2 mn

jsolis
Actualizado 2026-08-26 22:17:56 UTC 
Each zone started shutting off after 2mn when doing a manual run. The system has been working for 3 yrs. 
Ver: 818   Respuesta: 0

Offline and “connecting”

Miguel Camarillo
Actualizado 2026-08-29 14:11:05 UTC 
My netro sprite shows a green light on but remains offline in the app. When I try and run a sprinkler it shows “connecting” and the sprinkler never comes on. I’ve tried unplugging it, resetting, and ensured everything is properly wired. My internet connection is also strong and stable. It has worked perfectly for the past 6 months until now. I purchased it in February of this year. 

Please help I’m out of ideas. 
Ver: 833   Respuesta: 0

Whisper 2 88% to 34% in 30 mins?

Kirk Davis
Actualizado 2026-09-01 12:43:37 UTC 
I have a zone that keeps overwatering. It has erratic shifts in water percentage, usually occurring after the zone is watered. This results in the zone then coming back on again and running for an extremely long period of time (extra water cycle). I would hate to think that the sensor is bad again, as I’ve had this one replaced twice in the last year. I tried moving the location of it, of course, tried resetting the learning on it, but it is a recurrent situation. 

Also kind of goofy we cannot attach photos… 
Ver: 781   Respuesta: 0

Dark Mode- Font Size

Kirk Davis
Actualizado 2026-09-01 12:47:57 UTC 
[I posted a request for an update on this feature request submitted and confirmed for the roadmap back in 2022 but had no reply after two months so starting new thread]

Dark mode and font size (especially a problem with charts) are two things that were going to be addressed a few years ago. Could I please get a current status on when dark mode will be available and when font size, or at least the ability to zoom the app screen will be available? Turning on the Apple magnifier, or having to take a screenshot and then zoom that so that you can read data is very inconvenient. 
Ver: 797   Respuesta: 1

Can you run two homes on the app?

Mike Carey
Actualizado 2026-09-04 14:18:00 UTC 
I am trying to set up my mother-in-law‘s household on my app so I can monitor it along with my own home. Is this possible? And if so, how would I go about doing that?
Ver: 810   Respuesta: 2

Programs transfer to a new device

Giacomo
Actualizado 2026-09-22 12:08:53 UTC 

The day before yesterday my 12-zone Sprite died after 7 years of loyal service; I was hoping it was the AC power adapter, but the multimeter says everything is OK. I ordered a new Spark on Amazon, and my question is whether I can transfer the programs to the new device or if they are tied to the old one.

Thanks in advance for your replies


Ver: 508   Respuesta: 1

Steve Mayes
Actualizado 2026-10-05 11:17:22 UTC 
System goes off line every other day at about 2:30 am. I simply unplug and plug it back. 
Ver: 86   Respuesta: 0

EPA watering

Alfonso Olias Sanz
Actualizado 2026-09-30 10:51:59 UTC 
I want to save water in the long term , what is the best watering EPA or Deep. I want to set it up now the temperature has lowered and I want to boost the roots
Ver: 240   Respuesta: 0

May 31, July 31, Aug 31 restriction

Dave H
Actualizado 2026-08-25 22:13:52 UTC 
Can the app be configured to not run on my May 31, July 31 and Aug 31 restrictions? How? I can't figure it out
Ver: 888   Respuesta: 1

App keeps requiring password reset

Rockhead413
Actualizado 2026-09-18 23:02:56 UTC 
  • App keeps requiring password
Ver: 503   Respuesta: 1

John Jessee
Actualizado 2026-09-18 18:53:08 UTC 
Just read about this new app.  It shows exaclty how kuch rain fell on an exact location.  Not rehional or local weather station.  Can this link to this app to turn off watering when it rains 
Ver: 480   Respuesta: 1