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Valve not opening

paolo cellini
Actualizado 2025-07-01 05:11:54 UTC 

I have a Netto controller 12 

It starts the water pump but not opening any valve 

Ver: 602   Respuesta: 1

Unified controllers

Gianluca Spada
Actualizado 2025-06-29 20:59:51 UTC 
It would be great if for someone like me there would be an option that unifies multiple controllers into just one home so that scheduling would be much easier and avoids multiple zones of different controllers run at the same time. When programming controllers in fact, I have to keep switching programming in various controllers to see if that time is not taken by another zone of another controller. Otherwise water pressure would be a problem if two or more zone are running at the same time in different controllers. 

I hope the message is clear and I hope it will be implemented in a future release as I don’t think it would be that difficult to create. 

Thank you!
Ver: 719   Respuesta: 1

Valve compatible with Netro

Francesco Manella
Actualizado 2025-06-29 10:55:38 UTC 

Hi everyone,

I tried to conect 24v and 9v  valve to ny Netro 6 zone system. It seems dont work... I heard a noise near evry valve when turnd on (on manual mode) but water doesn't com up... Just a 9v valve can open just for few second... Water comes up... But after this tine... Water stop to come.



In the pictures show a 2 model used (24 and 9v)

Thanks to every can help me


Ver: 627   Respuesta: 0

Multiple controllers — 1 app?

Jordan B
Actualizado 2025-06-28 07:48:22 UTC 
We have 3 controllers for over 24 zones. 

The challenge we’re having is that smart watering isn’t aware of what each controller is doing, so each controller winds up scheduling zones which all run at the same time. 

This is a problem due to the zones being starved for water pressure. 

Is there any way for the app to se all 3 of our controllers as 1 unified home/water supply?
Ver: 744   Respuesta: 1

Font size/ dark mode

Kirk Davis
Actualizado 2025-06-28 04:53:19 UTC 
Dark mode and font size (especially a problem with charts) are two things that were going to be addressed a few years ago. Could I please get a current status on when dark mode will be available and when font size, or at least the ability to zoom the app screen will be available? Turning on the Apple magnifier, or having to take a screenshot and then zoom that so that you can read data is very inconvenient. 
Ver: 641   Respuesta: 1

What does the yellow triangle mean?

Jack De Donato
Actualizado 2025-06-26 11:48:52 UTC 
Question in subject title
Ver: 592   Respuesta: 0

Netro Sprite

Cassio
Actualizado 2025-06-26 08:43:13 UTC 

Good morning,


I have my netro sprite with green light showing connected.

Nonetheless, when executing the programs it shows "connection problems". When I try to run the programs manually, it keeps "connecting..." but does not open the valves so that it waters.


I have removed and reset the connection with the network, it becomes green again, but it still not work.

I have also reviewed the electrical connections on the valves, and they are ok.

I have also tested opening the valves manually, they open and water normally.


the only problem is when executing electronically... it keeps "connecting...." and does nothing.


Thanks for your support!

Ver: 661   Respuesta: 2

Whisper set for additional water at 60%-not watering

Kirk Davis
Actualizado 2025-06-25 16:41:56 UTC 

I have three zones with Whisperer 2 devices that have been installed for some time. It to skip watering above 90% and water extra at 60%. Soil moisture is currently at 56% and to says it isn't going to wTer again for like 40 hours. What's up with that? There is only a 38% chance of rain, and that is .1 inches so that can't be it.

Ver: 510   Respuesta: 1

Programm issue with App ( manual mode )

Pierluigi Erba
Actualizado 2025-06-25 14:39:59 UTC 

Il programma notturno funziona regolarmente ma non funziona lo start manuale.

Anche entrando nel programma e selezionando esegui ora non parte.

Ho già provato a riavviare App centralina NETRO e router Wifi senza risultato.

Rimane in connessione ma non parte !!

My account Pier1972

Ver: 618   Respuesta: 0

Umidità terreno

Alessandro Zannini
Actualizado 2025-07-03 19:20:15 UTC 
Perché nonostante l umidità rilevata dal sensore sia superiore alla soglia impostata, la centralina programma delle irrigazioni?
Ver: 1301   Respuesta: 1

Time range not respected

Fabio Silvestri
Actualizado 2025-06-19 16:29:56 UTC 

Hi, 

I have some concerne about the time range. I set the Smart schedule to water just from 5am to 10am. But the Smart program seems to override this control. How can i ensure it would be respected? 


Ver: 569   Respuesta: 1

overwatering

Alfonso Olias Sanz
Actualizado 2025-05-20 12:55:43 UTC 

Hi there I use the netro smart feature and the whisperer. 

The smart schedule for zone 5 watered 28 minutes at 5am and the sensor measured 99% humidity.  Then it watered again at 6am... which is obviously a waste of water as the zone is already 100% humid. So it look like when the program starts it does not take into account the humidity again until the next run for that zone. 

For zone 5 I am using regular mode. Not the Deep or EPA. 

I also have the condition that 

- Sensor to report every hour

- skip watering if above 60%

- Sensor firmware 2.0.1

Ver: 1639   Respuesta: 2

Whisper Gen 2 update firmware

Phil Middleton
Actualizado 2025-05-16 14:28:46 UTC 
I have 3 Whisper gen 2 sensors 2 have firmware 3.1.1 and one has firmware 3.1.5. How do I update the firmware on these devices?
Ver: 1596   Respuesta: 1

Transformer replacement

zoompj@gmail.com
Actualizado 2025-05-18 18:43:54 UTC 
Tema: General

I’m sure my transformer is not working.

I have Netro 6

Please help

Ver: 1738   Respuesta: 1

Request for Replacement Battery for Netro Device PIXIE

Minh Thu Nguyen
Actualizado 2025-05-19 08:42:52 UTC 
Tema: General

Dear Netro Support Team,

I hope this message finds you well.

I am writing to inquire about purchasing a replacement battery for my Netro device, which has recently stopped working due to battery failure. Could you please provide information on how I can order a replacement, including the price, availability, and shipping options?

The model I am using is PIXE, and I would appreciate any assistance or recommendations you can provide.

Thank you for your support, and I look forward to your response.

Best regards,

Minh Thu, Nguyen

Ver: 1739   Respuesta: 1

Smart Zones are random

Dave H
Actualizado 2025-05-19 15:27:46 UTC 

Sprite-12

I want to utilize automated rain delay feature.

If I have my 11 zones enabled for Smart Zone watering, the zones will water in a random order.

I need them to remaian in order 1-11. I cannot yet find a readon why.

Not much fun sitting on my lawn when a zone unexpectedly turns on.

If I use a manual program, then the rain delay feature cannot be used.

Is there a way to enable an automated rain delay in a manual program?

and/or

run the zones in an order when utilizing the Smart Zones?

And yes, most of my zones have the same environment settings

Ver: 1637   Respuesta: 1

Battery Issue - Netro Stream

K L
Actualizado 2025-05-25 03:09:56 UTC 
Tema: General

Dear Fellows,

I will be away for over a month and want to confirm the best practices to ensure my Netro Stream batter operates reliably throughout this period. Could you provide tailored recommendations based on my device’s current configuration and usage?

Device Details:

  • Hardware : Netro Stream 1.0
  • Firmware: 1.0.0


Please advise on any critical steps I might have overlooked. I aim to finalize my plans.

Thank you for your assistance!

Best regards,
Kelvin



Ver: 1625   Respuesta: 1

Overview with multiple controllers

Mikael Hammarin
Actualizado 2025-05-26 17:18:52 UTC 

Hi

Suggestion:

It would be great if it was possible to have a better overview in the Netro app when using multiple controllers. 

For instance, we have 2x Spike 6 zone controllers and 1x Pixie in our setup and it's currently tricky to have a overview over all zones scheduled in these controllers without switching back and forth between them. If only Schedule tab would list all our zones setup in all our controllers :-)


Ver: 1627   Respuesta: 1

Spark- How many Whisper Gen 2 devices?

Kirk Davis
Actualizado 2025-05-16 12:40:39 UTC 
Tema: General
I would like to add a GEN 2 whisper to my Spark system because I cannot seem to rely on any of my three weather stations to provide accurate rainfall. I obviously don’t want to rely on a single sensor to determine the moisture level in my entire lawn, so can I add multiple to a zone and have Netro average it per zone? 
Ver: 1697   Respuesta: 1

Refurbished netro controller

drylake
Actualizado 2025-05-23 23:37:47 UTC 
Can I send my controller in to get it repaired? 
Ver: 1422   Respuesta: 1