Hello,

I have a Netro Spark 8 controller installed in Italy.

My address is:
Via Gonfalone 49
73031 Alessano (LE)
Italy

However, Netro always changes my location to:

• ZIP code: 73032
• State: OK
• Country: United States

Because of this, the weather forecast is completely wrong and Smart Watering is using incorrect weather data.

I cannot edit the ZIP code, state or country, either in the Android app or on the web interface.

Could you please help me fix my location or update your geolocation database?

Thank you.

netro smart settings, please rank relative seasonal water use from high to low for the different settings: EPA, Boost, New Plant, Deep, Frequent, Regular, ECO

Hi everyone,

I tried to conect 24v and 9v  valve to ny Netro 6 zone system. It seems dont work... I heard a noise near evry valve when turnd on (on manual mode) but water doesn't com up... Just a 9v valve can open just for few second... Water comes up... But after this tine... Water stop to come.

In the pictures show a 2 model used (24 and 9v)

Thanks to every can help me

I can't connect both of my two Pixie devices to Alexa — I can only control one.
How can I fix this issue?

Thank you.

We have 3 controllers for over 24 zones. 

Dark mode and font size (especially a problem with charts) are two things that were going to be addressed a few years ago. Could I please get a current status on when dark mode will be available and when font size, or at least the ability to zoom the app screen will be available? Turning on the Apple magnifier, or having to take a screenshot and then zoom that so that you can read data is very inconvenient. 

Question in subject title

Good morning,

I have my netro sprite with green light showing connected.

Nonetheless, when executing the programs it shows "connection problems". When I try to run the programs manually, it keeps "connecting..." but does not open the valves so that it waters.

I have removed and reset the connection with the network, it becomes green again, but it still not work.

I have also reviewed the electrical connections on the valves, and they are ok.

I have also tested opening the valves manually, they open and water normally.

the only problem is when executing electronically... it keeps "connecting...." and does nothing.

Thanks for your support!

I have three zones with Whisperer 2 devices that have been installed for some time. It to skip watering above 90% and water extra at 60%. Soil moisture is currently at 56% and to says it isn't going to wTer again for like 40 hours. What's up with that? There is only a 38% chance of rain, and that is .1 inches so that can't be it.

Il programma notturno funziona regolarmente ma non funziona lo start manuale.

Anche entrando nel programma e selezionando esegui ora non parte.

Ho già provato a riavviare App centralina NETRO e router Wifi senza risultato.

Rimane in connessione ma non parte !!

My account Pier1972

Perché nonostante l umidità rilevata dal sensore sia superiore alla soglia impostata, la centralina programma delle irrigazioni?

Hi, 

I have some concerne about the time range. I set the Smart schedule to water just from 5am to 10am. But the Smart program seems to override this control. How can i ensure it would be respected? 

Could you please advise me on how to determine the specific requirements of my rose bush? While I have access to the data, I find it challenging to apply it without knowing the ideal conditions for my particular rose.

Thank you for your help.

Need to change the rainfall for the prior day, how do I do it? 

My app on my phone say that the zone is on watering but when i look outside nothing is happening !!!

My indicator led is burn out. whocan I replace it?

Hello, I have activated Continuous Monitoring on my Wispering gen2 which means I should get an emediate update when the moister has changed.

But I don't get any update/ change until the aut hourly upate of the measurement is done.

Could you add a pause feature in Manual run? When I am running a zone, sometimes I need to halt the run and make an adjustment or fix a leak and then turn it back on. Right now, I have to stop the manual run and then start all over. 

Help for my controller dropping the wifi weekly?  I have to unplug the controller to reset and wifi works.  When on vacation my controller can't be unplugged so is there a fix or work around ?

I have two Whisperers that I move around to various parts of my graden to get comparative readings of sunlight and soil moisture.  I really do not know how to interpret the moisture readings which generally range from 50% to 98% but can be as low as 30%.  Soil type varies from a clayey loam to heavy clay.   How do I know when watering is required?  Does the meter measure the capillary water?  The adhered water?  The percentage of voids filled with water?  How does Netro calculate the percentage of water and what do the readings mean?