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Zone 1 not watering

11807GFT
Actualizado 2024-09-24 23:25:59 UTC 
I have 6 zones and all but zone 1 run.  I start running manually and app says watering but nothing.  I checked the wires, none loose.  It will run randomly but I’m getting really frustrated.  
Ver: 165   Respuesta: 1

Whisperer says: Sensor XXXX already in your account

Thomas Murphy
Actualizado 2024-09-18 12:39:46 UTC 
Hello there!

I'm really hoping you can help me. I bought two Whisperer 2s.


I configured the first one (called Roses 1) and it works perfectly.

I configured the second one (called Office Pot Plant) and it went through the configuration fine but then doesn't appear in my app in the Sensors section (Roses 1 appears, but Office Pot Plant doesn't). 

I tried to configure it again and it told me that the name Office Pot Plant was already taken, but it doesnt show anywhere.

I tried a factory reset on the Whisperer which worked but when I tried to configure it, it gave me the error "ERROR: Sensor XXXX already in your account".  

I've looked at my account on the web and it only shows Roses 1.
So I can't add the device because it says it's there already, and I can't delete it because it doesn't appear!

Please can anyone you help? I wrote to Support yesterday (from the email for this account) but I'm hoping someone has a DIY fix for this?

Thank you so much!
Ver: 216   Respuesta: 1

network error

paolo cellini
Actualizado 2024-06-18 10:24:07 UTC 

Hi

i have a Netro app

on ios with a 12 station 

Starting this morning i receive a 

Network error message


i restarted/ re connect

same message


May i need a new firmware ? 

Ver: 902   Respuesta: 3

Water timer pixie

Anne McNamara
Actualizado 2024-06-06 19:53:04 UTC 
How do I lengthen the duration from 60 minutes to longer
Ver: 774   Respuesta: 1

Pixie Hose Faucet Timer

Robert Greenwood
Actualizado 2024-06-06 22:42:03 UTC 
When I put a fully charged battery in the timer, the white light comes on. I press the button to try to link with the WIFI router, nothing happens. I never see a white flashing light. If I press the button again a steady red light comes on. I have another Pixie and it links quickly with the router and works well so I know the WIFI router is working well but it never sees the water timer that is not working. 
Ver: 770   Respuesta: 1

Where to see Whisperer data collected in the Netro App ?

JDo REY
Actualizado 2024-06-07 09:01:29 UTC 

Where to see Whisperer data collected in the Netro ?


Ver: 786   Respuesta: 2

My zone is leaking water even when it’s not running.

kgonzales
Actualizado 2024-06-12 03:11:04 UTC 
What should I do? Water is leaking out of my zone 5 only when they aren’t being used creating giant puddles in my yard. Any help?
Ver: 733   Respuesta: 2

My New Whisperer 2 doesn't switch on

JDo REY
Actualizado 2024-06-12 16:24:26 UTC 

My New Whisperer 2, after worthing fine for 2 days connected in the garden, now doesn't switch on any more, even after USB charging (showing full charge green light near the USB socket). It's offline and nothing happens when pushing the power button once, for 3, 5, 10, 25, 30 seconds.

What do you think ?

Ver: 691   Respuesta: 1

Orario programma intelligente

Mattia Forti
Actualizado 2024-06-14 16:13:19 UTC 

Salve, imposto in PREFERENZE due cornici di irrigazione. 

Dalle 3 alle 9

Dalle 23 alle 24

Il programma intelligente continua ad irrigare alle 18.

Salvata più e più volte questa impostazione di orario ma continua ad irrigare spesso alle 18.

Come risolvere?

Ver: 715   Respuesta: 1

Changing order of zones

Sasha Obradovic
Actualizado 2024-06-15 02:06:31 UTC 
Hello, can you please tell me is there possibility to switch order of zones how they appear in the menu
Ver: 654   Respuesta: 1

Change whisperer mode

Jure
Actualizado 2024-06-15 11:33:22 UTC 

Hi!


What is the proper way for changing Whisperer from standalone mode to adding it to my Netro Pixie or Sprite?


Thanks! 

Ver: 752   Respuesta: 1

Need a notification, other than in calendar, when watering doesn't work.

Jake Tanner
Actualizado 2024-06-16 22:53:34 UTC 

Apparently there are times when the wifi connection to one of our Pixie devices is not reliable.  Yes, I should work on that.  However, it has worked flawlessly in the past, and this is something new.  Nonetheless, when the water schedule fails because of no wifi signal, there should be some kind of notifcation OTHER than having to open the app, go to the calendar, and look for the tiny red icon.  The app is right there on the phone, and could generate a notification.  The app has the email address and could generate a notification.  The current method is borderline dysfunctional, and mostly useless.


The main screen can say "Watered 10 hours ago"  .. but the calendar OBVIOUSLY shows that that even did not happen.


  


Ver: 708   Respuesta: 1

Netro Spark

Juan Manuel Fernández de Sosa
Actualizado 2024-06-22 20:24:29 UTC 

He instalado mi nuevo Netro Spark. En modo smart produce demasiados riegos en una determinada zona de forma muy constante, y con demasiado tiempo. No me parece nada lógico. Quiero dejar eliminado el modo smart y programar personalmente el riego. Consigo programar un riego de las cuatro zonas que utilizo en un determinado horario de la mañana, pero cuando voy a añadir un segundo riego diario por la noche me da un mensaje "ERROR: Program cannot cross a day".

¿Significa esto que solo puedo programar un riego al día? Muy extraño, mi anterior programador permitía tantos riegos diarios como quisiera simplemente indicando las horas.

Por favor, una solución, porque si solo se puede programar un riego al día no me soluciona nada este dispositivo.

Gracias.

Ver: 713   Respuesta: 1

app crashing

Christoforos
Actualizado 2024-06-28 14:13:56 UTC 
Hi I install the app on my android tablet but when I am trying to manually water my plant on SPRITE-12, the app is always crashing. I try everything with no success.


Can you please help.

Thanks

Christoforos


Ver: 745   Respuesta: 1

Netro sprite-6 with power adapter 600 ma?

Nuno Fs
Actualizado 2024-06-28 12:33:25 UTC 

Hello 


Just bought a Netro sprite-6 and a power adapter 600 ma but the sprinklers go up but not down, why? Could it be the amperage?


I exchange the power adapter for a 800 mA and i still have the same problem. 


If i do a manual irrigation and turn  it off in the middle it doesnt turn off,but if i tried once more to turn it on it turns it off....

Nuno

Ver: 700   Respuesta: 1

programs overlaping (smart scheduler and watering adjustment)

Alfonso Olias Sanz
Actualizado 2024-06-25 10:19:26 UTC 

The smart schedule overlaps with the watering adjustment program that runs when the moisture goes below a %.

Yo can see here that zone 5 run 10 minutes the program and then 37 minutes the scheduler.  It has no sense and it is a waste of water.


  1. After the watering adjustment run, the smart scheduler should recalibrate the timing based on the humidity of the land.
  2. I have the whisperers, the whisperer should monitor the humidity and stop the smart watering once it reaches 99% of humidity but it seems the program runs all the way.

This could be improved in the application.

Thanks for your support and keep up the good job


Ver: 720   Respuesta: 1

Netro Spark

Juan Manuel Fernández de Sosa
Actualizado 2024-06-22 20:41:47 UTC 

En relación con mi pregunta anterior ya he visto que poniendo el riego nocturno a las 23:30 se acepta, pero si se pone a las 23:59 sale el error. Por lo tanto anulen mi anterior pregunta, aunque me resulta algo extraño que no permita 23:59 siendo el mismo día.

Saludos.

Ver: 708   Respuesta: 1

Netro Sprite offline

David Domingues
Actualizado 2024-06-20 06:58:04 UTC 

Hello,

Since 2 days now, my netro Sprite is offline.

The light is solid  but quickly blinks each 6 seconds.

What should I do?

Are Netro servers online?

Thank you,

David.

Ver: 688   Respuesta: 1

Problem with flow interruption

Giuseppe Natilli
Actualizado 2024-06-04 16:13:25 UTC 
irrigation programs don't stop. even if the timer stops, the water continues to flow out. even if active in manual mode, I can't stop the water flow.
Ver: 796   Respuesta: 1

Where is the documentation on how to use the app?

Lance Blaise
Actualizado 2024-06-20 03:41:17 UTC 
Where is the documentation on how to use the app? I have no clue how to set my own schedule or how to use the smart scheduling... I can't find anything on how to use this app at all and it's pretty confusing. I am looking at the app and it seems to have smart watering enabled, but there are times where it's skipping 3 days randomly and there is no rain that is supposed to take place on those days, so no clue why it's skipping those days. Can someone direct me to where the documentation is for using the app?  Thank you. 
Ver: 689   Respuesta: 1