Hi there,

I have a Netro Pixie Z1 hose timer in my garden, which is about 50 feet away from its hub. I’ve been dealing with connection issues (routinely disconnecting from the app and randomly stopping watering schedules), which is strange because there are no obstructions between the timer and the hub, and it is a fairly short distance. When standing by the timer, I can clearly 

see the hub in my window. I have the hub plugged into the back of my WiFi router via an Ethernet cable, so WiFi connection is not the problem. The connection between the timer and the hub is. Does anybody have any suggestions on how to fix this problem? If I can’t get the Pixie Z1 to have a stable connection, I will have to buy a regular Pixie.

Thank you,

- Nick

Wency,

I recently added a drip irrigation system to my potted plants.  I do not have a dedicated zone for these plants, but instead tied the drip lines to a sprinkler head watering part of my lawn.   This zone uses the smart zone feature and works well.   The potted plants are under my roof and never see rain.    If I add a program for this zone with a daily frequency and 1 minute duration, will it still activate if raining?   I want both the smart zone to work as well as the program to work, but always needing the daily, albeit short program to run independent of rainfall.

Am I asking too much?   Otherwise, I must add another zone / valve to my system.

Thanks in advance for your advice.

John Kollehner

Houston. Texas

I'm getting "Error: Rain delay 1039728 with an end date of 2024-02-27."  I want to extend the delay, but it won't let me.  

Hi I am going to install a sprite controller at a property before wifi is installed. 

Can I set up programs on the controller using hotspot from my phone? So it can then use the irrigation schedule in offline mode until I can connect to wifi. 

Thanks 

I've had Netro for 3 years I changed my wifi and I updated it my app. It worked for a couple of weeks and all of a sudden it stopped working. I can't get it to connect to the wifi. It says offline. I can't even do a manual run. Does anyone have any suggestions? 

Dove trovo le istruzioni perla programmazione Dell app in Italiano? 

1. Weather thresholds settings are not working

2. Should have thresholds settings by moisture levels 

I ordered 2x Netro units late October, waiting delivery in Australia, I am glad to see some posts from people having had theirs delivered. Seeing the Netro go on sale heavily advertised up to the Black Friday sale, I cannot help but wonder if the rest of the world market is treated differently to the US customers.

One unit for my daughter’s November birthday and another for Christmas. Looks like an empty sock this year. 

In Australia orders are handled in the order they are received.

I have emailed support but they only respond, they are not initiating updates. They say I will soon get a tracking number but I don’t even get that. Soon it will be the holiday season so hope for a refund of my October payment.

If J could I would give my experience a one star, but the website does not have the capability of showing me what other people are experiencing.

Regards 

A very frustrated Australian customer 

My Spark will no longer turn on any zones the app says that the zone is turned on but there is no activity. The front panel shows no zone number or time. It also won’t water from the front panel.

The Netro system seems to not be monitoring the weather as it use to

Hi new HOME ASSISTANT integration of Netro. install it using HACS.

thanks to the developer kcofoni!!

Why did my system run while we are having constant rain and flood alerts 

MAKE IT SIMPLE AND FAST!

- not possible to run multiple valve at the same time

- app and webapp full of useless things such as the BIG clock in the schedule attached

- interface full of too many things. I dont care about smart watering. why my screen should be full of that?

- setting full of useless things.

- apps should be fast and simple, if you focus on professionals. If you focus on housewives is another story.

- example of ewelink

- not possible to run all the time you want. max 60 minutes. Edit program full of things again. 

- under zone there should be the possibility to add the schedule. why you are making an extra menu?? Zone 1 --> prog1 -->start h8.00; finish h.10:00

Three hours to setup 

Is this any good or just return now?

Does it keep causing problems?

Are there any plans to update the Alexa Skill? ... it's over a year and a half since the skill's been released and does need some urgent attention. One being to be able to run a saved program via Alexa and not just one single zone.  Hugely important.  The other (and quite annoying) is how it is coded into your skill to have Alexa ask "what else can I do for you?" over and over (and it is not Alexa but your skill)..this causes freezing on the Echo Show display so even if one does want Alexa to "do" something it does not respond...again, not Alexa, but your skill. Presently, one has to tell Alexa "goodbye" wait for at least a minute, before using my Show for another purpose...I have follow up turned off on all my devices in my Alexa settings.  No other skill causes Alexa to respond this way - freezing and "what else can I do".  It is unnecessary and needs to be removed for the reasons stated.  Can you advise when the skill will be updated?  Many customers, like myself, purchased your controller because of the Alexa compatibility which presently is very minimal.  Not all of us want to whip out a phone to run a program which is why we have Alexa & Google devices in the first place.  The IOS app has been updated, but the Alexa skill sadly has not.  Thank you in advance and eagerly await your reply,  kind regards 

When trying to link my Netro Sprite with Google home, Google responds with "No compatible devices were found in your Netro account". I have updated Google Home to the latest version.

How do I clear out the schedule and start over. 

i 

How can I reconnect to Wi-Fi

the controller light is green
I have disconnected it from the network and plugged it back in but it doesn't work
Please i need help

I replaced the router, the extender remained unchanged.  Unfortunately I am unable to reconnect the 6-channel control panel.  It's like it doesn't reset.  After the reset the LED remains off.  The wifi network is present, but it gives me an error when connecting after entering the password.  How to solve 🙏