Hi Vieri,

We will add Euro as currency unit in the future version of the app.

Thanks,

Netro Support

Hi Roger,

 If you press the power button on the back, does the light turn on?

Thanks,

Netro Support

Hi Rony,

We are available M-F from 1pm to 5pm PST at 866-313-8058.

Thanks,

Netro Support

Hi Nabil,

Could you please specify when this error code happened?

Thanks,

Netro Support

Hi Jacques, 

Does this problem still exist? I will have our R&D look into this issue.

Thanks,

Netro Support

Hi Jean,

Could you please take a screenshot and send it to support@netrohome.com?

Thanks,

Netro Support

Hi Richard,

We found there's no device under your current Netro account. Did you accidentally remove your device?

Thanks,

Netro Support