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No water coming from sprinklers of 3 zones

Sukesh Arora
Updated at 2026-06-28 15:31:51 UTC 
Although the App says that it is watering a particular zone but no water comes out of the sprinkler heads. What could be causing that?
View: 1433   Answer: 1

Netro Smart Settings

caravagg
Updated at 2026-06-30 11:58:32 UTC 
netro smart settings, please rank relative seasonal water use from high to low for the different settings: EPA, Boost, New Plant, Deep, Frequent, Regular, ECO
View: 1372   Answer: 1

Wrong location detected: Italy address is always converted to Oklahoma, USA

tizzy
Updated at 2026-07-02 10:11:39 UTC 

Hello,

I have a Netro Spark 8 controller installed in Italy.

My address is:
Via Gonfalone 49
73031 Alessano (LE)
Italy

However, Netro always changes my location to:

  • ZIP code: 73032
  • State: OK
  • Country: United States

Because of this, the weather forecast is completely wrong and Smart Watering is using incorrect weather data.

I cannot edit the ZIP code, state or country, either in the Android app or on the web interface.

Could you please help me fix my location or update your geolocation database?

Thank you.

View: 1396   Answer: 1

Controller

rodrigo6760
Updated at 2026-07-10 12:33:26 UTC 

Cómo puedo borrar un controller que aparece en la app y que ahora ya no está funcionando ? Aparece fuera de línea y no puedo borrarlo.

Muchas gracias 

View: 1285   Answer: 1

Help!!!!

Sylvie Giacinti Vincent
Updated at 2026-07-12 05:23:08 UTC 
Topic: General

Hello 

My husband suddenly die !! I don t understand nothing with Netro because he used to manage it on his phone 

How can I join some one in France to explain me how can I use it now  I am totally list and désespérate 

Please help me 😢😢

View: 1339   Answer: 0

Help!!!!

Sylvie Giacinti Vincent
Updated at 2026-07-12 05:23:45 UTC 
Topic: General

Hello 

My husband suddenly die !! I don t understand nothing with Netro because he used to manage it on his phone 

How can I join some one in France to explain me how can I use it now  I am totally list and désespérate 

Please help me 😢😢

View: 1294   Answer: 1

Using Netro Watering on Polyglot 3x

Peter Henneberry
Updated at 2026-07-12 17:13:10 UTC 

Anyone using the universal devices polyglot plugin for Netro version 0.1.18


In the configuration it states to use my serial number from the Netro Spark which I see on the Netro app but when I add it and click save, Polyglot says it is an invalid serial number

View: 1232   Answer: 0

Pixie

Magnus Swenson
Updated at 2026-07-12 18:45:13 UTC 
Can you add external choice vs plants ; this device can actually have multiple use like pool filler timer etc thank you ! Pixie 1 solar hose timer
View: 1286   Answer: 2

Pixie and smart water sensor

Thomas Lamb
Updated at 2026-07-26 12:29:27 UTC 
Is there any way to use the smart plant sensor gen 2 with my pixie?
View: 1092   Answer: 1

Soil Moisture Readings

dougt425
Updated at 2026-08-06 16:06:01 UTC 
I currently have several Netro Whisperer 2 sensors and receive moisture, temp and solar readings. But i also have other soil sensors - e.g., Ecowitt. The two sensors appear to measure soil moisture on different scales. Can someone - from Netro - explain to me clearly how the Whisperer measures moisture and how I should interpret different readings in the same bed (e.g., Ecowitt measures 28%, Whisperer measures 96%). 
View: 1012   Answer: 1

Purchasing a moisture sensor

Gyade B.
Updated at 2026-08-09 15:34:55 UTC 
Hello, 

How do I purchase a Netro Controller moisture sensor?

Thank you.

View: 894   Answer: 1

Valves Not Opening

Micky Boles
Updated at 2026-08-09 21:16:47 UTC 
Netro controller has run fine for 3 or 4 years. Trouble arose overnight. Controller is connected to my WiFi and no lights blinking,  it if I do, say, a manual run, it sends the command to the controller, and the app thinks it is running water, but the valves aren't opening. Have tried to do this with multiple valves, have reconnected to WiFi, etc but can't make it open valves. Ideas? 
View: 856   Answer: 1

Whisperer 2

Joan Garrell
Updated at 2026-08-13 09:03:11 UTC 
I installed a new whisperer 2. Moisture read is 35 %. Trigger is set at 65 %. That is, below this moisture,  watering should be made. Why not? The watering hours are set from 0.00 to 5.00
View: 892   Answer: 1

Sprite-6 Controller doesn't fully open valves

Joel Braunstein
Updated at 2026-08-14 20:04:32 UTC 
Sprinklers  do not provide sufficient water flow since valves are only opening partially.  Controller provides insufficient signal to open all valves.
View: 784   Answer: 1

Smart watering isn’t working

Weikang Chen
Updated at 2026-08-21 00:17:31 UTC 
I have 2 problems with the Netro this year. 

1. The weather auto detect to rain to skip the water session doesn’t work.   No matter how low the threshold I set to, it doesn’t skip the water day when it rains.  I have it set to .1 inch now. 

2. When I set to delay the watering , it doesn’t reschedule the schedule.   It just continue with the watering. 

My system has been watering while it’s pouring outside so many times and wasted so much money on my water bill because this app screwed up so bad.  
Is there a the fix to my problems?
View: 705   Answer: 1

Shut off at 2 mn

jsolis
Updated at 2026-08-26 22:17:41 UTC 
Each zone started shutting off after 2mn when doing a manual run. The system has been working for 3 yrs. 
View: 598   Answer: 0

Shut off at 2 mn

jsolis
Updated at 2026-08-26 22:17:56 UTC 
Each zone started shutting off after 2mn when doing a manual run. The system has been working for 3 yrs. 
View: 560   Answer: 0

Offline and “connecting”

Miguel Camarillo
Updated at 2026-08-29 14:11:05 UTC 
My netro sprite shows a green light on but remains offline in the app. When I try and run a sprinkler it shows “connecting” and the sprinkler never comes on. I’ve tried unplugging it, resetting, and ensured everything is properly wired. My internet connection is also strong and stable. It has worked perfectly for the past 6 months until now. I purchased it in February of this year. 

Please help I’m out of ideas. 
View: 561   Answer: 0

Whisper 2 88% to 34% in 30 mins?

Kirk Davis
Updated at 2026-09-01 12:43:37 UTC 
I have a zone that keeps overwatering. It has erratic shifts in water percentage, usually occurring after the zone is watered. This results in the zone then coming back on again and running for an extremely long period of time (extra water cycle). I would hate to think that the sensor is bad again, as I’ve had this one replaced twice in the last year. I tried moving the location of it, of course, tried resetting the learning on it, but it is a recurrent situation. 

Also kind of goofy we cannot attach photos… 
View: 486   Answer: 0

Dark Mode- Font Size

Kirk Davis
Updated at 2026-09-01 12:47:57 UTC 
[I posted a request for an update on this feature request submitted and confirmed for the roadmap back in 2022 but had no reply after two months so starting new thread]

Dark mode and font size (especially a problem with charts) are two things that were going to be addressed a few years ago. Could I please get a current status on when dark mode will be available and when font size, or at least the ability to zoom the app screen will be available? Turning on the Apple magnifier, or having to take a screenshot and then zoom that so that you can read data is very inconvenient. 
View: 479   Answer: 0