Hi,

I just received my Pixie and Whisperer and wanted to set them up using my iPhone. 

Therefore I launch the app and go to "Add Product", select the Pixie and then I'm promted to enter my location and a name for the timer.

When I click on "next" the app crashes and returns to the home screen. 100% reproducible. I tried to enter different adress and name, but couldn't make it work. Crashes every time. 

Reinstall also didn't solve the problem.

Netro App: 2.4.0

iPhone 11 Pro

iOS 13.3.1

German (also tried English)

Let me know, if you need anything else to reproduce/solve this issue or if there is something that I could do to prevent it. 
So far, I couldn't find anything in the forum here.

BR Lukas

PS. I just tried also on my iPad Air 2 - same crash.

Dear customer,

1. As to set up sqm, the unit is square meter. If you change the area, the water usage will be different. Netro uses the area and depth flow rate(inch/hour) to calculate the water usage. When the sprinkler system is professionally designed and installed, the zone is usually covered evenly, which means the large the zone is, the more sprinkler heads it needs. So the equation we use is Area(inch^2) x depth flow rate (inch/hour) x time (hour) = water usage(inch^3)

2. Yes you could set your zone with customized mode. To adjust smart watering, please go to settings->zones->select a zone->smart zone and choose your preferred watering mode. You can choose "customized" mode to adjust watering by providing the preferred moisture level and flow rate of your sprinklers.

3. We plan to sell on Amazon. it in the second half of 2020. Currently you can buy Whisperer sensors on our website and the delivery time takes about on week. Free shipping on orders over $ 150.

Thanks,

Netro Support