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Kay Fluhr

Lives in: Campos, Illes Balears, ES
Using: SPRITE-12 , PIXIE-1 , PIXIE-Z1 , , WHISPERER-2 , WHISPERER-1

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Questions

Hub with more than 1 timers
45
Kay Fluhr
Updated at 2023-10-08 07:46:18 UTC
Topic: Netro App

Dear netro team

I have a  hub with more than 1 timers. But via the app it is only possible to manage 1 of the 2 timers. Is this a bug. So I can't explore the second timer timer and therefore I can also not get the data via API, because I can't see the MAC or Serial No. Can you please help here?

I solved the problem.

My Netro Sprite-12 is not connecting to the cloud
45
Kay Fluhr
Updated at 2023-08-11 17:07:54 UTC
Topic: Connected Home

Hi there

also calling from Spain. Since today my Netro device is not connecting to the cloud. Re-assigning to WIFI via the APP is not working.

In my network + configurations nothing has changed.

Can you check maybe log file on your side?

Serial No of the device is cc50e34a7616

Strangely my Netro hubs are working.

UPDATE: reconnecting with an Android app + device worked like a charme. BUT if I start watering manually the watering is not starting, status is showing "communicating" for ages also after restarting devices many times.