Whisperer shows 0% moist always

Hi!


I have the following problem for several days, whisperer stopped calculating moisture. It shows 0% always, for 3 days already. I have tried to restart it, change its place. Soil is extra wet, but it still shows 0%. Other parameters like sunlight and temeperature are working fine. What should i do?

Answer From Netro Inc

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Netro Inc
 Updated at 2020-04-18 02:06:16 UTC

Dear Max,


Could you please send us email to support@netrohome.com with your Netro account registered email?
We will have our technician look to this issue. 

Thanks
Regards, 
Netro Support

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