hanz.blatt@gmail.com
Updated at 2019-09-29 13:59:02 UTC
Topic: Connected Home

It’s like the app doesn’t know it’s connected 

To the correct WiFi although it is.  Bought a new sensor - not connecting since upgrade to iOS 13. Please advise. See pictures. 

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Netro Inc
2019-09-30 08:41:09 UTC  
Hi Hanz,

Can you please try to enable location service for the Netro app? Please refer to this article:

https://forums.developer.apple.com/thread/121348

Thanks
Netro Inc