Dear customer,

We’re sorry for the inconvenience. The Netro app is designed to keep you logged in, so you shouldn't have to re-enter your password each time.

To resolve this, please try the following:

1. Force Log Out & In: Manually log out from the settings and log back in once. This often refreshes the security token and stabilizes the session.

2. Update the App: Ensure you are using the latest version of the Netro app.

3. Check Phone Settings: Make sure you aren't using "Incognito" modes or system cleaners that automatically clear app cache/data upon closing.

If the issue persists, please email us at support@netrohome.com with your phone model and OS version so our technical team can investigate further.

Best regards,

Netro Support Team