Feature Request / Setup Assistance: Apply Rain Skip to User Programs without Smart Scheduling

Hello Netro Support Team,

I am a user of the Netro system and I need assistance with my zone configuration.

Currently, I have a specific zone (named "Goccia") set up with a User Program (fixed days and fixed minutes). I do not want the Netro AI to change my watering duration or frequency.

However, I want the system to automatically skip my fixed program if it rains or if rain is predicted.

In my app settings for this zone, I see that "Smart Zone" is currently Disabled. My questions are:

1. If I enable "Smart Zone", will it overwrite my manual minutes and days, or will it only apply the "Rain Skip" feature to my existing User Program?

2. How can I ensure that the system follows my fixed schedule strictly, but still uses weather data to skip cycles during rain?

I want my manual program to be "Weather-aware" without becoming "AI-controlled".

Thank you for your help.

Best regards,


Answer From Candice Wang

19
Candice Wang
 Updated at 2026-05-11 05:30:53 UTC

Hi Alessandro,

To answer your questions:

  1. Do not enable "Smart Zone" if you want to keep your manual durations.

  2. Simply use User Programs and ensure "Rain Skip" is toggled on in Settings > Preferences>Rain>Skip.

This way, the system follows your fixed schedule strictly but will still use weather data to skip cycles when it rains. You get "Weather-aware" watering without "AI-control."

Please feel free to reach out at support@netrohome.com

Best regards,

Netro Support team
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18
Victoria Hortal
 2026-05-11 09:38:58 UTC  
Hola, yo lo tengo así, con un horario fijo y con la opción de salto por lluvia, pero sigue regando aunque llueva. ¿Alguna idea de cómo solucionarlo? Gracias

19
Candice Wang
 2026-05-14 07:55:57 UTC  
Hi Victoria,

If your Fixed Schedule is not skipping on rainy days despite having the option enabled, it is usually due to one of the following reasons:
Rain Skip Threshold: Go to Settings > Preferences and check your "Rain Skip Threshold." If the forecast shows 2mm of rain but your threshold is set to 5mm, the system will proceed with watering because the rain is not considered "sufficient" to skip.
Location Accuracy: Please verify your home address in Settings > Location. Netro relies on local weather stations; if the address is not precise, the weather data might not reflect the actual conditions in your garden.