Dear customer,

The reason your device is stuck in "connecting" while manually watering is that it went offline on the 29th. We have noticed that your device is now online. However, due to poor network conditions, the manual watering connection may be slow. We recommend setting up a watering schedule so that the device can water automatically, even when it is offline. If you wish to upgrade, please send an email to support@netrohome.com, and our technical team will assist you in upgrading the firmware.

Best regards,

Netro Support