Netro Sprite offline

Hello,

Since 2 days now, my netro Sprite is offline.

The light is solid  but quickly blinks each 6 seconds.

What should I do?

Are Netro servers online?

Thank you,

David.

Answer From liyi

6
liyi
 Updated at 2024-06-24 07:36:15 UTC

Dear customer,

We can see that your device is currently online. The issue you mentioned might be caused by an unstable network.

Thanks,

Netro Support

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29
Nick Thoman
 2024-07-08 21:27:31 UTC  
I’m having the same issue. The app isn’t showing data, but if I enable live, I see data. However non of this records. Started the same time as Liyi.