Netro sprite chpset.

Hello everyone. 

I have problem with the chipset of the Netro sprite. Any suggestions?? 
Thanks you. 

Answer From Wency Pan

19
Wency Pan
 Updated at 2023-06-12 02:40:58 UTC

Dear customer,


Could you please let us know more details about the issue?


Thanks,

Wency

Netro Support

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47
Eduardo Pariente
 2023-06-12 19:42:57 UTC  
Hello Wency. I check the 24v with 2 different power supply and the power it’s ok. I replace the battery for a new one and the battery it’s ok. When I run the Netro the light don’t bright. And do nothing. Regards.
19
Wency Pan
 2023-06-13 01:10:40 UTC  
Dear customer,

Could you please send us email to support@netrohome.com with your Netro account registered email?
We will have our technician look into this issue. 

Thanks
Wency
Netro Support