Purchase in Canda for Spain use

Tzontchev
Updated at 2022-08-17 15:34:16 UTC
Topic: Connected Home

Hi,


I did purchase Spark 8 in Canada but I will be using it in Spain. 

When I try to activete the unit, I cannot use my Spainish address for the location of the unit. The app is taking the location from my phone and when I put the Spanish address I get an error that I am located in Canada. When I turn off the location service of my phone I cannot move to the next step at all.


Any suggestions how I can solve this problem?


Thank you,


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