Dear customer,

Could you please send us email to support@netrohome.com with your Netro account registered email and your order number?

Thanks

Wency

Netro Support

😱

¿Te ha pasado al introducirlo en el suelo o al darle un golpe?

Yo he pedido 3. También estoy interesado en l solución de Netro por si me pasa a mi.

¿Did it happened when introduced in the ground or you hit it with something?

I had ordered 3 of them. I am also interested in the solution applied my Netro in case I suffer the same issue.