No moisture reading

I have 5 Whisperer sensors and 1 of them is no longer measuring moisture.  Temp and Lux are being measured but consistently zero on moisture.  Placed next to another functioning sensor that is reading moisture and still nothing.


Suggestions?

Answer From Wency Pan

19
Wency Pan
 Updated at 2022-05-06 01:22:03 UTC

Dear customer,


Could you please send us email to support@netrohome.com with your Netro account registered email?

We will have our technician look into this issue. 

Thanks,
Wency
Netro Support
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