What does the attention icon means?

8
Shai Amiel
 Updated at 2021-09-20 10:25:23 UTC
Topic: Connected Home
What do the attention icon means it appears sometimes next to the smart schedule 
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Wency Pan
Updated at 2021-09-22 01:12:13 UTC

Hi Shai,


The exclamation mark means the cloud server did not receive the confirmation from the device. There are two possible causes:


1. the device is not powered up when it was supposed to be powered up to run that schedule. Therefore, the corresponding zone is not watered (what is why we use the exclamation to alert users)

2. the schedule run fine but it was during a temporary network outage or exception so that the confirmation cannot be delivered to the server. Wireless connection can be unstable for a short peroid time so it is not uncommon to have a glitch in the communication.

If the schedules afterwards are all correctly run and confirmed, it could just be a temporary network issues. But if that happens a lot please check the WiFi signal strength. If you use a WiFi extender, please make sure it is connected to the main router stably.


Thanks,

Netro Support