Smart Controller Not Very Smart

Hi,


I’m not sure that I can trust this Spark Controller anymore.  Woke up to notifications of zones being watered when controller is programmed to water on MWF.  Moisture levels in all zones was okay on all zones and smart level is only set to basic.  According to the notifications the controller was watering on 9/8/21 instead of 9/7/21.  It’s like the calendar on Netro’s server is set to the wrong date.  Very disappointing, and I don’t know if I can trust the controller going forward. the controlle

Answer From Wency Pan

19
Wency Pan
 Updated at 2021-09-08 03:14:50 UTC

Dear customer,

 

Are you using the latest beta version? The beta version is using the UTC time so it has the time display error. This error will be fixed in the next release of the app. The actual watering date is 09/08, which is correct. 

 

Sorry about the inconvenience.

Thanks,

Netro Support


View: 2026    Like: 0

21
ducati1198804
 2021-09-09 14:38:54 UTC  
Makes absolutely no sense. I have been using the beta for a while and has watered on date shown on calendar. Why all of a sudden it’s a problem?. When is next release date?
19
Wency Pan
 2021-09-13 08:46:29 UTC  
Dear customer,

We are sorry about the inconvenience and we will fix this bug. We expect to release the next version next month.

Thanks,
Netro Support