Sensor doesn’t work correctly

In the daily pie chart the temperature seems correct, but in the weekly chart the temperature is different. The same for other parameters.

The graphic is very poor.

 Any suggestion.

Thanks Paolo

Answer From Wency Pan

19
Wency Pan
 Updated at 2021-08-16 05:24:13 UTC

Hi Paolo,


In the weekly chart the temperature is different, this could be the reason that it shows the average temperature in a day in the weekly chart.  


Thanks,

Netro Support

View: 2013    Like: 0

26
Paolo Sciarappa
 2021-08-16 13:51:24 UTC  
Thank Pan,
However, something does not convince me. The graphs are not clear and up to now they did not update correctly, they probably updated something, while half the
19
Wency Pan
 2021-08-17 06:11:26 UTC  
Hi Paolo,

Could you please send us email to support@netrohome.com with your Netro account registered email?
We will have our technician look into this issue. 

Thanks
Regards, 
Netro Support

26
Paolo Sciarappa
 2021-08-16 13:52:20 UTC  
the lawn died due to lack of water. When I come back from vacation I do some measuring tests. Paolo.