What do the icons mean?

9
Jim Stichbury
 Updated at 2021-03-31 06:55:06 UTC
Topic: Netro App

Hello - just a question about icons / symbols on the schedule.

Guessing the green tick means ‘success’, but what do the warning symbol, and the phone screen symbol mean?



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Netro Inc
Updated at 2021-04-01 06:58:58 UTC

Hi Jim, 


The phone screen symbol means manual watering. 


When Sprite finishes running a watering schedule, it will send a confirmation to the cloud server. In this way, the could server knows whether the schedules are correctly executed or not. 


The exclamation mark means the cloud server did not receive the confirmation from the device. There are two possible causes: 

1. the device is not powered up when it was supposed to be powered up to run that schedule. Therefore, the corresponding zone is not watered (what is why we use the exclamation to alert users) 

2. the schedule run fine but it was during a temporary network outage or exception so that the confirmation cannot be delivered to the server. Wireless connection can be unstable for a short peroid time so it is not uncommon to have a glitch in the communication. 


If the schedules afterwards are all correctly run, it could just be a temporary network issues. But if that happens a lot please check the WiFi signal strength. If you use a WiFi extender, please make sure it is connected to the main router stably.