Netro Inc
Updated at 2020-10-04 00:47:21 UTC

Hi Javier,


Please try the following steps:


  1. Power off the device(unplug the power adapter) 
  2. Wait for 2 seconds, replug the power back in
  3. Wait for 3 minutes for the device to start up 
  4. Press the reset button for less than 1 seconds to do a soft reset 
  5. Wait for 5 seconds. This should set the light to slow blinking. 
  6. Then you can go to the Netro app -> settings-> controller -> change wifi network/password.
If it still does not work. Please contact through support@netrohome.com


Thanks,

Netro Inc

View: 2076    Like: 2


Javier López-Guerrero
2020-10-04 18:38:17 UTC  
It worked. Thank you very much!!!