More filters

Aparece E2 en ventana de Spark y no funciona la zona de riego

Juan Brea
Updated at 2022-07-26 18:08:13 UTC 
En el Spark aparece la zona de riego (05) y en el tiempo aparece (E2) y la zona no riega, ¿me pueden indicar que signfica la E2?. Gracias
View: 1779   Answer: 1

Change the location

JAVIER FRESNO
Updated at 2022-07-27 16:50:51 UTC 
Do you know how we can  change the location.
View: 1439   Answer: 1

manual runs not working

john streit
Updated at 2022-07-28 13:23:25 UTC 
the manual runs aren’t working anymore. can you tell me why?
View: 1422   Answer: 1

Old v new

Andy Fiore
Updated at 2022-07-28 17:19:05 UTC 

Hi,

Can I ask how long you plan to support the present Pixie and accessories now that the super-dooper new zig bee version is being released? I believe that there is a 10 year legal obligation in the EU for new designs and what’s the news on compatibility with the original units?

Andy

View: 1636   Answer: 1

How do I add an additional "manager" or "player" - app & website keep giving an error

Alex Heath
Updated at 2022-07-28 17:46:04 UTC 

Just got the new Spark 16 sprinkler controller and installed it yesterday.  I'm trying to add "New Manager" in the app (& tried it on the website too), but keep getting this error message:  "ERROR:  Can't find user [email]"   (I've omitted the specific email address of the manager/player I'm trying to add and simply used [email] as a placeholder for this thread)

I've also tried to add "New Player" and get the same error message.  


Has anyone else had this issue?  Am I doing it wrong?

View: 1413   Answer: 1

Whispered wrong temperature range?

David Gomez
Updated at 2022-07-29 17:51:27 UTC 

I had just installed 3 whisper and two of them are showing temperature o 3xxx °C, while the third one is correct.

Is this normal? Or will be auto updated?

?

View: 2130   Answer: 2

Wrong scheduling?

Carlos Jimeno
Updated at 2022-07-30 07:49:09 UTC 

Hi. 


I've got my Netro Sprite with 10 zones configured. All of them with the smart watering feature. And 8 of them with he ECO program. It seems that my unit is overwatering. When I check the calendar most of the zones are watered twice and if I skip some of the zones both events dissapear and the whole time is filled with more instances is the non slipped zones. 



I've configured the watering time from 7:00 to 9:00 and some days it covers the whole time and others it covers from 6:00 to 9:00. 


Any ideas to solve it?. 


Thank you very much. 


View: 1717   Answer: 1

Offline

Francesco V
Updated at 2022-07-30 22:01:37 UTC 
Many times i found the system offline. i had tried many things, i had changed wifi using mesh wifi with a second unità nearvthe Netro unit. I wrote for an answer in the chat. Seems not to be a solution. Probably I Will change irrigation system. Very disappointed of It. 
View: 1542   Answer: 1

Severe water restrictions

Michael Wheatley
Updated at 2022-07-31 02:18:20 UTC 
In California we are experiencing drought conditions.  I need to cut back the amount of water I use on my gardens.  I want to use you Smart Zone feature, and I want to describe my gardens accurately (shade, soil, sprinkler type …).  I know I can use the ECO setting, or I can say it is shadier than it actually is but I would prefer to use correct settings and the say “use 75% or 50% of recommended water.  That would be a helpful improvement for to your app.
View: 1620   Answer: 1

Consistently underwatering

Douglas Ely
Updated at 2022-08-02 10:14:34 UTC 
The app seems to work fine when there is natural rainfall and the lawns look green. When the stress of the summer arrives, the customers ALWAYS complain that there is not enough water on some zones. The boost feature is not sufficient. there needs to be a way for us to increase the amount of water that is applied without having to make a manual schedule. That would defeat the purpose of using Netro. There needs to be a way for the user to correct the algorithm. The app will say that there should be 80% soil moisture but when I use a moisture meter and take a direct reading the moisture is around 30%. 
View: 1997   Answer: 1

Whisperer should correct sprite inaccuracies

Douglas Ely
Updated at 2022-08-02 10:30:54 UTC 
I have areas of the lawn that are consistently brown during the summer. I bought a whisperer to tell sprite to correct itself but it doesnt seem to do that. If the soil moisture that is estimated by the Netro app is incorrect, why doesnt the whisperer update the algorithm? Example: I have tried to set the soil moisture to 80% low to 100% high.  The grass on the customers property is brown and they are not happy. When I check the app, The whisperer says that the soil moisture is 63% but the app says that the next watering is scheduled for 22 hours? It also needs to be able to keep a greatly increased watering schedule until it corrects the problem. It is getting hard to work with this. 
View: 1915   Answer: 1

Dark mode/ font update?

Kirk Davis
Updated at 2022-08-03 13:48:59 UTC 
Hoping to find out if dark mode and more legible fonts for the light gray in the interface will be more noticeable at some point. Hey this is the only app I have difficulty reading a font that size. Can you at least make it black instead of super light gray? Seems like a pretty quick change. Dark mode I’m sure is more difficult, so an interim step would be appreciated. Any idea when the next release will be out?
View: 1579   Answer: 1

Weather Underground

Kirk Davis
Updated at 2022-08-03 13:52:50 UTC 

Can’t set my WU to my weather station. It says invalid like others have experienced. The Netro rain numbers are WAY off. For example, 7/31/2022 shows as .24 inches of rain. Both my stations show .83 and .85 respectively. Could you please set mine to station ID KNCWASHI55 ?  


Much appreciated 

Kirk

View: 1548   Answer: 1

Water Saving Results

prichmond
Updated at 2022-08-04 22:54:11 UTC 

In the Discover section, what is the displayed Water Saving data based upon please?

Can I modify this basis, for instance I know when I switched from spray to drip irregation and would like to know if this saved water and was it cost effective?

Thanks.

View: 1464   Answer: 1

Smart Zone Frequency and duration

Gregor Schuller
Updated at 2022-08-05 07:45:41 UTC 

Hello,

in my app I have three zones for watering the lawn.

two of them are about 140 sqm and they are in the sun the whole day.

The third zone is about 60sqm and is in the shade from 11 or 12 oclock.


in the two bigger areas the frequency and duration wich is shown in the app is OK (mode: frequently every 1.98 days for 19.29 minutes)

in the smaller area the app shows in regular mode every 1.2 days for 38.57 minutes. but that is two much water on this small zone in the shade.


Is there a solution to change this?


Best regards 

View: 1596   Answer: 1

Rain

Rob Nelson
Updated at 2022-08-05 11:08:18 UTC 
Two days of street flooding rain. Forecast of more rain today. The system started running this morning. It is set to run automatically. Is there any intelligence? 
View: 1523   Answer: 1

Offline

Kevin Naylor
Updated at 2022-08-05 14:39:53 UTC 
Why does this thing keep going offline?  I have added a signal booster to extend the Wi-Fi and when I reconnect it finds the network automatically and connects with no problem. Why does this thing keep going off-line? Beginning to doubt the quality of this product.
View: 1461   Answer: 1

Optimum moisture level

Spiros Koutmos
Updated at 2022-08-06 06:35:33 UTC 
What is the optimum moisture level for grass and bushes? 
View: 1401   Answer: 1

Second plug had broken

Jannis Drew
Updated at 2022-08-06 12:38:41 UTC 
This is the second plug that has broken. Who can I contact for a replacement? 
View: 1538   Answer: 1

WU Station Request

Richard B
Updated at 2022-08-06 14:17:21 UTC 

Can you please set my pws to KNYFORTS6?

Thank you. 


View: 1449   Answer: 1