Hi there,

Thank you for reaching out!

Here is why your system hasn't started watering yet, along with what to check:

Netro calculates and builds its Smart Watering schedule once per day during the night.

• If you recently paired or calibrated your Whisperer 2, the cloud algorithm will incorporate this new moisture data into the next scheduled daily calculation cycle.

• Since your allowed window is 0:00 – 5:00, the system will evaluate the soil moisture and automatically schedule the upcoming session during the next available early morning window.

• Netro checks the upcoming hyper-local forecast before running. If rain is expected within the next 24–48 hours, or if temperatures are unusually low, the system may delay watering to prevent over-saturation.

• Double-check in the Netro App that your new Whisperer 2 is specifically linked to that active Zone. 

Tip: 

If you need to water immediately to help settle the new sensor or seedlings, you can run a quick Manual Run from the app anytime without interrupting your automated Smart schedules.

Please let us know if your system still doesn't schedule watering during the next 0:00 – 5:00 window!

Best regards,

Candice