Server Down 4/27/25?

I can’t connect to my irrigation controller through my desktop computer, or the Netro App.  Are you guys having server problems today 4/27/25?  

回复来自 Wency Pan

19
Wency Pan
 更新时间 2025-04-29 01:44:06 UTC

Dear customer, 


May I ask if water comes out when you do the manual run?

If it still doesn't work, please send an email to support@netrohome.com and we will look into it.

Thanks,
Netro Support

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21
ducati1198804
 2025-05-01 21:08:41 UTC  
Nothing was working, manual runs and programs didn’t work. I tried from app on phone and a desktop computer. Nothing
19
Wency Pan
 2025-05-06 01:15:29 UTC  
Dear customer,

Could you please send an email to support@netrohome.com and we will look into it.

Thanks,
Netro Support