Dear customer,

Could you please go to Settings -> Sensor -> Self-learning and click on "Reset Self-learning" to see if that resolves the issue?

If you have any concerns or questions, please do not hesitate to reach out to support@netrohome.com.

Thanks,
Netro Support

Dear customer,

Could you please check if there is anything unusual about the physical placement of your sensor? Continuous monitoring is triggered by sharp fluctuations in humidity over a short period. Additionally, after setting up continuous monitoring, it will only take effect after the sensor's next wake-up cycle.


Thanks,
Netro Support

Dear customer,

Could you please send us email to support@netrohome.com with your Netro account registered email and photos?
We will have our technician look into this issue. 

Thanks
Wency
Netro Support