Dear customer,

This is a known issue and we will fix it in the next release. There is a work around way, please add the device by using any random US address. After installation, please send us(support@netrohome.com) an email with your current complete address info inlcuding zipcode and country. 

We will update this info from server, which will not affect your normal use of the product. 

Thanks

Netro Support