Watering problem

Does it happen to anyone that sometimes the irrigation starts by itself despite the program being set to manual?

回复来自 Wency Pan

19
Wency Pan
 更新时间 2023-05-23 01:20:22 UTC

Dear customer,


Do you mean Netro smart watering? For more information about Netro smart watering, here is an article about Netro three watering modes which might be helpful. https://netrohome.com/forum/posts/111


Thanks,

Wency

Netro Support

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27
Marco Nicosia
 2023-05-23 09:15:09 UTC  
Hi, I know those settings. However, the device was in "manual operation" mode. This is the third time this happens to me. That day besides being in manual mode, it was raining and he had no reason to start the irrigation.
19
Wency Pan
 2023-05-24 00:38:42 UTC  
Hi Marco,

Could you please send us email to support@netrohome.com with your Netro account registered email?
We will have our technician look into this issue. 

Thanks
Wency, 
Netro Support