Could you please send us email to support@netrohome.com with your Netro account registered email? We will have our technician look into this issue.
Netro's algorithm encourages longer water time and less water frequency, which will help growth of the roots. If you think the smart schedules water too much, you can also set up your own programs and set up your smart zone in basic level. Please check this article for more info. https://netrohome.com/forum/posts/111
Thanks
Wency
Netro Support