Sprite 12 months scription

Hello, I paid for a 12 months Sprite subscription and wondering when I am going to receive the device.  It has been 2 weeks and NetroHome refused to respond to my emails.  What is the deal with this?  I guessed bad customer service is expected right?

回复来自 Wency Pan

19
Wency Pan
 更新时间 2022-08-17 07:03:45 UTC

Hi Tungster,


We received your order and your parcel was delivered 2022/8/16 through Fedex. The tracking email has been sent to you. Could you please check your spam or trash email?


Thanks,

Wency

Netro Support

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47
Tungster Tran
 2022-08-18 01:44:20 UTC  
Thank you, I received it

47
Tungster Tran
 2022-08-18 02:56:56 UTC  
By the way, I am wondering whether Xi is still there? Thanks
19
Wency Pan
 2022-08-18 06:23:12 UTC  
Hi Tungster,

Yes Xi is in Netro and you can reach us through support@netrohome.com.

Thanks,
Wency
Netro Support