Whispered wrong temperature range?

I had just installed 3 whisper and two of them are showing temperature o 3xxx °C, while the third one is correct.

Is this normal? Or will be auto updated?

?

回复来自 Wency Pan

19
Wency Pan
 更新时间 2022-08-01 07:33:36 UTC
Hi David,



Our R&D are looking into this issue. Could you please keep monitoring your sensor and let us know if it still has issues. 

Regards, 

Wency

Netro Support


 
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18
David Gomez
 2022-08-01 17:19:48 UTC  
Now with high temperature (41°C direct sun)was giving 100% humidity
19
Wency Pan
 2022-08-02 00:49:48 UTC  
Hi David,

Could you please let us know which sensor giving 100% humidity and send us email to support@netrohome.com with your Netro account registered email?
We will have our technician look into this issue. 

Thanks
Wency
Netro Support