More data

Jim Shaffer
更新时间 2022-07-13 13:06:30 UTC
话题: 故障排除
I got a $977 water bill this week. Unfortunately, the Netro web site only provides daily figures for one month. I wonder if it's possible to request 90 days' data to help me with this issue?
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Wency Pan
更新时间 2022-07-14 06:43:19 UTC

Hi Jim, 


You can view the estimated water consumption in the Discover page. However, it is the estimated water consumption which is not accurate. We will check the data from our server side and send you the past 90 days' data. Could you please send us email to support@netrohome.com and confirm if the zone area in the Netro app is correct? 

Netro's algorithm encourages longer water time and less water frequency, which will help growth of the roots. If you think the smart schedules water too much , you can either change to different smart zone mode (ECO), or you can set up your own programs and set up your smart zone in basic level. Please check this article for more info. https://netrohome.com/forum/posts/111 


Thanks, 

Wency 

Netro Support