Connection issues

Good morning,

Randomly my device loses connection and keeps blinking.  I have to turn it off and on for it to get the network back.  The Sprite is five meters from the router and next to other devices that have a good connection at all times.

Thanks 

回复来自 Francesco V

36
Francesco V
 更新时间 2022-06-02 07:29:32 UTC
Same problem in same condition. Very frustraiting
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19
Wency Pan
 2022-06-02 08:36:33 UTC  
Hi Francesco,



I can see your firmware is not the newest. Updating it may help the WiFi stability. We can send you the file to update and Could you please send us email to support@netrohome.com with your Netro account registered email?



Thanks,

Wency

Netro Support

36
Francesco V
 2022-07-13 17:05:22 UTC  
Updated firmware, add a wifi extender but sometimes Netro loss the wifi signal and I must reset the 220...