Whisper

Hi

I have recently bought  a whisper to complement my Netro watering system. It was bought from Amazon, but showed  no signs of life after following the instructions. I have left in the garden presuming it was flat. After a few day the unit is still showing a red light suggesting the battery is still not charged . Is the unit faulty?

回复来自 Netro Inc

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Netro Inc
 更新时间 2021-05-05 05:56:42 UTC

Dear Richard,


The RED led light flashes means the device is completely out of battery now, which will need more time to charege it up. 

Please keep the sensor under direct sunlight for another 3-5 days, and press the power button again. Please let us know if it works.


Thanks,

Netro Support

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41
Richard Mundy
 2022-08-29 17:22:35 UTC  
The new Nero Whisper has now stopped working - doesn’t seem to have any power??
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Netro Inc
 2022-09-01 02:33:47 UTC  
Dear customer,

Could you please send us email to support@netrohome.com with your Netro account registered email?
We will have our technician look into this issue. 

Thanks
Regards, 
Netro Support