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Whisperer 2 "serial already in used" issue

pridebowl33
Actualizado 2023-09-29 16:07:36 UTC 

Hello, 


I have been trying to add back one of my Whisperer 2 sensor and got a message saying that the serial has been already in used. Not sure what to do at this point. I was wondering if someone had encountered the same issue and if there is a solution to fix it.


Thanks

Kevin

Ver: 1614   Respuesta: 1

Purchasing Whisperer in the UK

Phil Middleton
Actualizado 2023-09-30 12:48:53 UTC 

Hi, A few months back I purchased 2x Whisperer sensors and paid the shipping from America. However when they arrived a couple of days later and they had been sent from a UK address not from America. I was a bit annoyed at the time knowing I had paid $25 delivery but the were sent from the UK. You currently have an offer on these sensors is it possible to purchase them in the UK yet and claim the discount?

Kind regards

Phil

Ver: 1726   Respuesta: 1

2 zonas funcionando a la vez?

Juan Carlos
Actualizado 2023-09-30 18:53:13 UTC 

No consigo que la aplicación permita 2 zonas activas a la vez. Solo funciona de manera secuencial (Zona 1, luego Zona 2, luego Zona 3, etc).

Yo necesito activar 2 a la vez para regar y abonar al mismo tiempo.

Alguien tiene una solución por favor?

Ver: 1575   Respuesta: 1

Zone Failure

Ben Pittarelli
Actualizado 2023-10-03 12:31:07 UTC 
I have the Sprite 12 controller with zone 3 failing to work after 10 months.  Traced error to low voltage on controller. Anyone else having zone failures caused by controller?  

Moved wire to unused zone 12 and sprinklers engage as they should.
Ver: 1618   Respuesta: 1

Linking Google Home to Netro

cadry1969
Actualizado 2023-10-07 03:21:23 UTC 
When trying to link my Netro Sprite with Google home, Google responds with "No compatible devices were found in your Netro account". I have updated Google Home to the latest version.
Ver: 1588   Respuesta: 1

Yellow exclamation mark

MyGowdy
Actualizado 2023-10-07 23:05:24 UTC 
I just noticed a yellow triangle with black exclamation mark on one of my zones. Will you please tell me how yo fix this?
Ver: 1689   Respuesta: 1

Hub with more than 1 timers

Kay Fluhr
Actualizado 2023-10-08 07:46:18 UTC 

Dear netro team

I have a  hub with more than 1 timers. But via the app it is only possible to manage 1 of the 2 timers. Is this a bug. So I can't explore the second timer timer and therefore I can also not get the data via API, because I can't see the MAC or Serial No. Can you please help here?

I solved the problem.

Ver: 1549   Respuesta: 1

Zone failure to run

Homestead One
Actualizado 2023-10-09 08:30:37 UTC 

Hi, I have one out of 4 zones who won't start watering. I have changed the valve and the problem still persist. I have checked the connections and the cables, all looks good. There is voltage. 

Any ideea? 

Thank you 

Ver: 1870   Respuesta: 1

Whisperer maintenance

Fabrice GOUFFRAN
Actualizado 2023-10-11 02:34:36 UTC 
Hello, I am leaving in Italy  have several whisperer devices in my garden and I would like to know if it is better to remove them during the winter season when my watering network is off? Thank you.
Ver: 1618   Respuesta: 1

Sprite 12 Controller Problem

John LaRocca
Actualizado 2023-10-14 01:42:23 UTC 

Controller light is off and displays Offline status. Rebooted router resulting in WiFI connections elsewhere in my house and to my other devices except for the Sprite controller. Repowered Sprite controller and also did a reset— same status with no light and Offline status. Help!

Ver: 1526   Respuesta: 1

Terrible product?

Andrew Martin
Actualizado 2023-10-16 14:26:31 UTC 

Three hours to setup 


Is this any good or just return now?


Does it keep causing problems?

Ver: 1760   Respuesta: 2