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one zone not opening

BBurford88
Updated at 2024-06-03 16:54:39 UTC 

Has anyone had only one zone not work properly? I've checked my voltages and everything seems to be normal but one of my 4 zones does not operate either with the schedule or manually running the zone. Any tips help cause i'm at a complete loss.


Thanks in advance

Boyce 

View: 1043   Answer: 1

Pump shuts off after 5-10 mins

Vardhan Rajkumar
Updated at 2024-06-01 22:02:36 UTC 

Hi 

I just restarted my irrigation system after the winter.  I have tried to manually run a zone.  After watering for 5-10 mins the water turns off but the Netro timer still shows watering.

I am trying to determine whether the pump has turned off because the Netro "on" signal stopped or whether the thermal overload relay on the pump circuit caused it to shut off.  

Is there a way I can check which it may be?

Thanks

Vardhan

View: 1069   Answer: 1

Multiple zones running on Netro Sprite sprinkler system

gosparty01
Updated at 2024-05-27 17:47:14 UTC 

I have three zones that are running at the same time with low water pressure to all three. This is a new problem. Any ideas on hat might be causing it? 

So far I've tried replacing one solenoid, that did not work. I switched the zones in the control box for one of the three zones but the same result when I activated the switched zone. 

I also tried disconnecting one of the zones, and when I triggered it it did not run. But when I triggered one of the zones I left connected, it did run with low water pressure


View: 1164   Answer: 1

Zone Won't Disable

Gary Walloch
Updated at 2024-05-25 20:49:25 UTC 

I have tried to disable this zone in settings, but it will not disable.  If anyone knows a solutions please let me know.


Thanks


View: 1121   Answer: 1

Pixie Z1 Battery Drain

Passawit Kaovilai
Updated at 2024-05-12 03:01:25 UTC 

One of my Pixie Z1 is after months of use is having abnormal battery drain where a 100% battery to dead within 3 days. Is this something warranty would cover?


I've replaced 3 sets of AA batteries now within a week or so.

View: 1207   Answer: 1

Schedule issue

Barbara Williams
Updated at 2024-05-03 17:43:01 UTC 

I have 3 zones. We have had system running for several weeks early in the morning. Yesterday I checked history & found all 3 zones had instead of a green checkmark icon, an orange wifi with red x icon (see photo below). I was able to try "run now", and only zone 1 worked. 


I ended up deleting ALL schedules & did a one time water on zones 2 & 3 & they worked. I made a new schedule for all 3 zones, and this morning i got the orange wifi icon on zone 1, & zones 2 & 3 ran just fine. 


Any ideas?   TIA!

View: 1303   Answer: 1

ElctroValve don't sart

Francesco Merisio
Updated at 2024-05-02 20:19:07 UTC 

Hy, i hava a problem.

When i start a irrigation cycle, only one Valve don't open, but when i start a test cycle from App, the same valve correctly open and start for few second the irrigation.


Why in the ccycke test the same valve it's ok and in the manually start don't go?


Idea?


grazie

View: 1219   Answer: 1

Timer and sensor data incorrect on PC web browser

Mart B
Updated at 2024-04-21 17:25:05 UTC 

Hi,

I had to replace a dead timer a while ago, it and my whisperer are working great in my iPhone Netro app.


But ... when I log into my Netro home on a PC, using MS Edge web browser, my current equipment is not there, it has all my old stuff that should no longer exist ... I checked and am definitely logging in as the same account on both iOS and PC. It is very weird.

Is there any way to get this corrected?

View: 1259   Answer: 1

Zone won't start watering

Homestead One
Updated at 2024-04-11 13:58:33 UTC 

Hello, 

For some time one of my zones won't start watering. I have changed the valve with a new one but still won't start watering. 


Any ideas? Thank you! 

View: 1366   Answer: 1

Open Circuit Master Valve

Matt Ward
Updated at 2024-04-08 23:44:05 UTC 

Hello,


My system is not working. When I run a valve test, it shows all valves are normal but the master valve has an open circuit error. I have checked all the wires and there is not voltage at the wires at the valve itself. I used a volt meter at the Netro controller and there is no voltage coming out of the controller for the master valve. Any suggestions? 


Thanks, 

Matt

View: 1350   Answer: 1

weather scheduling

rafal72
Updated at 2024-04-02 21:10:48 UTC 

Hi, Weather condition scheduling never worked and I've been using then Netro product for many years now. Currently both forecast & expectation are set at 0.1 threshold with skip (previous day, rainy day and next day). Weather station is set to NetroWeather and main app page is fairly accurate. Just today, it rained for most of the day and NetroWeather showed correctly "100% rain". Sadly, schedule program started anyway even though it was raining. I have changed weather provider, thresholds and nothing changes. This is very annoying to waste water, and I am looking for any tips how to mitigate this issue.


Cheers

Rafal

View: 1417   Answer: 1

My sprite system battery

jeffrey fischer
Updated at 2024-02-18 16:39:36 UTC 

My netro app give me a Notification "Device thirst quencher Low Battery"  

I took the device apart and can see, what looks like, a small battery on the circuit board.  Does this need to be replaced?  And if so, where do I purchase a new one?


View: 1454   Answer: 1

Spark showing error 1 on all solenoids

Mick Faulks
Updated at 2024-02-01 00:40:26 UTC 
My Spark has stopped watering and is showing error 1 short circuit on every solenoid. I have tested each solenoid individually and they all operate disconnected from the spark. After multiple hard resets it started working correctly for a short time now it is saying all the solenoids are open circuit. I have tested all the solenoids and they are working perfectly.
View: 1461   Answer: 2

Clicking off before scheduled time

paul hewitt
Updated at 2023-11-24 01:07:07 UTC 
Hi

This morning my retic was coming on the usual schedule but I noticed that it seemed to only be on for a few minutes instead of the set 30 mins.

The system said it was watering but it had turned off. I set a station manually for 10 minutes and after approx 4.5 mins it clicked off at the controller but the app said it was still running. I tried another station and it has the same issue ie it is set to run for 30 mins but clicks off after 4.5 mins but the app says it is still watering. I then waited for the next scheduled station to turn on at 8.50am and it clicked on as usual but after approx 5 mins it clicked off but app said it is still running.

I reinstalled the app and that didn't work so then did a hard reset but I still have the same problem.

I can't figure out why the controller is clicking off but the app says it is still watering.

Any ideas?

Regards

Paul
View: 1702   Answer: 1

Zone failure to run

Homestead One
Updated at 2023-10-09 08:30:37 UTC 

Hi, I have one out of 4 zones who won't start watering. I have changed the valve and the problem still persist. I have checked the connections and the cables, all looks good. There is voltage. 

Any ideea? 

Thank you 

View: 1859   Answer: 1

Zone Failure

Ben Pittarelli
Updated at 2023-10-03 12:31:07 UTC 
I have the Sprite 12 controller with zone 3 failing to work after 10 months.  Traced error to low voltage on controller. Anyone else having zone failures caused by controller?  

Moved wire to unused zone 12 and sprinklers engage as they should.
View: 1600   Answer: 1

Whisperer 2 "serial already in used" issue

pridebowl33
Updated at 2023-09-29 16:07:36 UTC 

Hello, 


I have been trying to add back one of my Whisperer 2 sensor and got a message saying that the serial has been already in used. Not sure what to do at this point. I was wondering if someone had encountered the same issue and if there is a solution to fix it.


Thanks

Kevin

View: 1599   Answer: 1

Unrequested watering cycle

Claudio Polacco
Updated at 2023-09-23 07:00:27 UTC 

Hello everybody, maybe someone can help. 

This morning I found the irrigation system on, watering the garden, with no schedule active. More, the master enable/disable switch on the app homepage was set to off.

I'm using manual zone scheduling, not smart watering.

The controller is a Netro Sprite 6 zones, Wifi was on and fully functional. 

Any ideas? Thanks.

Claudio


View: 1694   Answer: 1

Zones water at for a small amount of time.

Jacob Matheny
Updated at 2023-09-01 13:44:37 UTC 
I’m currently using my Netro spark 16 to water a 1 1/2 acre field of grass. There are a couple zones that are repeatedly watering for just a few seconds or a couple minutes when they are supposed to be watering for 6 to 10 minutes. It is causing a very big issue in the field. There are a large bare spots that are directly around the problematic zones. Is there any fix to this? I need answers ASAP.
View: 1557   Answer: 1

PIXIE-1 Low pressure IN - gravity irrigation systems don't Work

Leandro
Updated at 2023-08-31 10:48:12 UTC 
HI Support Team and All,

I purchased the smart valve (PIXIE-1)  and the sensor (WHISPERER-2) for my vegetable garden, but unfortunately the pixie-1 releases a few drops of water when it is in irrigation mode, my watering system is ecological, I collect rainwater, 

because the pixie-1 does not it passes water with little pressure, the pressure is low but sufficient for irrigation.

This wasn't written anywhere.

Is it possible to configure the valve to use it with low pressure?
thank you all

Leandro

View: 1565   Answer: 2